VIP Travel Consultant

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<span class="jobdescription"><p><span style="font-family:'trebuchet ms', geneva, sans-serif;font-size:14.0pt"><strong>Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team</strong> </span></p><div> <p> </p> <p><span style="font-family:'trebuchet ms', geneva, sans-serif;font-size:14.0pt"><strong>VIP Travel Agent (Remote) </strong></span></p> </div> <div> <p><span style="font-family:'trebuchet ms', geneva, sans-serif;font-size:12.0pt"><em>Full time, United States</em></span></p> <p><span style="font-family:'trebuchet ms', geneva, sans-serif;font-size:12.0pt"><em><span style="font-family:'trebuchet ms', geneva, sans-serif;font-size:12.0pt">This is an after-hours position and you must be flexible to work evenings, weekends, and some holidays.</span></em></span></p> <p> </p> </div> <div> <p><span style="font-family:'trebuchet ms', geneva, sans-serif;font-size:12.0pt">In this role, you will perform high-touch service excellence to key client travelers and be responsible for accurately and efficiently handling incoming requests via multiple channels (i.e. phone, email, etc.).   </span></p> <p> </p> </div> <div> <p><span style="font-family:'trebuchet ms', geneva, sans-serif;font-size:12.0pt">You will be the primary point of contact for executive-level travelers and provide active travel consultation, including providing travel details and up-selling related products.  </span></p> <p> </p> </div> <div> <p><span style="font-family:'trebuchet ms', geneva, sans-serif;font-size:14.0pt"><strong>As a VIP Travel Agent, you will </strong></span></p> <ul style="list-style-type:disc"> <li style="font-family:'trebuchet ms', geneva, sans-serif;font-size:12.0pt"> <p><span style="font-family:'trebuchet ms', geneva, sans-serif;font-size:12.0pt">Expertly use the appropriate the BCD Travel tools and systems to complete requests </span></p> </li> <li style="font-family:'trebuchet ms', geneva, sans-serif;font-size:12.0pt"> <p><span style="font-family:'trebuchet ms', geneva, sans-serif;font-size:12.0pt">Search and confirm travel reservations for the customer </span></p> </li> <li style="font-family:'trebuchet ms', geneva, sans-serif;font-size:12.0pt"> <p><span style="font-family:'trebuchet ms', geneva, sans-serif;font-size:12.0pt">Have a strong understanding of a client travel policy and can appropriately guide and consistently provide consultation to the customer </span></p> </li> <li style="font-family:'trebuchet ms', geneva, sans-serif;font-size:12.0pt"> <p><span style="font-family:'trebuchet ms', geneva, sans-serif;font-size:12.0pt">Fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.) </span></p> </li> <li style="font-family:'trebuchet ms', geneva, sans-serif;font-size:12.0pt"> <p><span style="font-family:'trebuchet ms', geneva, sans-serif;font-size:12.0pt">Excellent knowledge and application of travel supplier rules </span></p> </li> <li style="font-family:'trebuchet ms', geneva, sans-serif;font-size:12.0pt"> <p><span style="font-family:'trebuchet ms', geneva, sans-serif;font-size:12.0pt">Maintain, actively communicate, and seek expansion of current knowledge of the state of the various travel industries supported </span></p> </li> </ul> <p> </p> </div> <div> <p><span style="font-family:'trebuchet ms', geneva, sans-serif;font-size:14.0pt"><strong>About you </strong></span></p> <ul style="list-style-type:disc"> <li style="font-family:'trebuchet ms', geneva, sans-serif;font-size:12.0pt"> <p><span style="font-family:'trebuchet ms', geneva, sans-serif;font-size:12.0pt">Experience in VIP travel </span></p> </li> <li style="font-family:'trebuchet ms', geneva, sans-serif;font-size:12.0pt"> <p><span style="font-family:'trebuchet ms', geneva, sans-serif;font-size:12.0pt">Working knowledge of the travel industry, policies, procedures, and processes </span></p> </li> <li style="font-family:'trebuchet ms', geneva, sans-serif;font-size:12.0pt"> <p><span style="font-family:'trebuchet ms', geneva, sans-serif;font-size:12.0pt">Strong skills in GDS Sabre</span></p> </li> <li style="font-family:'trebuchet ms', geneva, sans-serif;font-size:12.0pt"> <p><span style="font-family:'trebuchet ms', geneva, sans-serif;font-size:12.0pt">Strong verbal and written communication skills in English</span></p> </li> </ul> </div><p> </p> <p style="margin:0.0in;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:'trebuchet ms', geneva, sans-serif;font-size:14.0pt"><strong>What we offer you</strong></span></p> <p style="margin:0.0in;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:12.0pt;font-family:'trebuchet ms', geneva, sans-serif">At BCD Travel, we work with highly motivated and passionate people. We value open communication, collaboration, and a flexible work-life balance. We offer unique, often global, experiences that empower you to develop and grow within the organization. Sustainability and helping others is also high on our list. We make a difference through charitable activities in our communities across the globe.</span></p> <p style="margin:0.0in;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0in;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:'trebuchet ms', geneva, sans-serif;font-size:14.0pt"><strong>About us</strong></span></p> <p style="margin:0.0in;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:12.0pt;font-family:'trebuchet ms', geneva, sans-serif">BCD Travel helps companies travel smart and achieve more. We drive program adoption, cost savings and talent retention through digital experiences that simplify business travel. Our 15,000+ dedicated team members service clients in 170+ countries as we shape a sustainable future for business travel. BCD’s leading meetings and events management and global consultancy services complete our comprehensive suite of solutions for all aspects of corporate travel. In 2024, BCD achieved US$22.9 billion in sales. For more information, visit <a>www.bcdtravel.com.</a></span></p> <p style="margin:0.0in;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0in;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:12.0pt;font-family:'trebuchet ms', geneva, sans-serif">Get to know us by reading our blog and checking out our social media:</span></p> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:'trebuchet ms', geneva, sans-serif"><span style="font-size:12.0pt;font-family:'trebuchet ms', geneva, sans-serif"><a href="https://www.bcdtravel.com/blog/" target="_self">https://www.bcdtravel.com/blog/</a></span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:'trebuchet ms', geneva, sans-serif"><span style="font-size:12.0pt;font-family:'trebuchet ms', geneva, sans-serif"><a href="https://www.linkedin.com/company/bcd-travel/" target="_self">https://www.linkedin.com/company/bcd-travel/</a></span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:'trebuchet ms', geneva, sans-serif"><span style="font-size:12.0pt;font-family:'trebuchet ms', geneva, sans-serif"><a href="https://www.instagram.com/bcdtravel/" target="_self">https://www.instagram.com/bcdtravel/</a></span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:'trebuchet ms', geneva, sans-serif"><span style="font-size:12.0pt;font-family:'trebuchet ms', geneva, sans-serif"><a href="https://www.facebook.com/bcdtravel/" target="_self">https://www.facebook.com/bcdtravel/</a></span></li> </ul> <p> </p> <p><span style="font-family:'trebuchet ms', geneva, sans-serif;font-size:14.0pt"><strong>You’ll be offered</strong></span></p> <ul> <li style="font-family:'trebuchet ms', geneva, sans-serif"><span style="font-family:'trebuchet ms', geneva, sans-serif">Flexible working hours and work-from-home or remote opportunities</span></li> <li style="font-family:'trebuchet ms', geneva, sans-serif"><span style="font-family:'trebuchet ms', geneva, sans-serif">Opportunities to grow your skillset and career</span></li> <li style="font-family:'trebuchet ms', geneva, sans-serif"><span style="font-family:'trebuchet ms', geneva, sans-serif">Generous vacation days so you can rest and recharge</span></li> <li style="font-family:'trebuchet ms', geneva, sans-serif"><span style="font-family:'trebuchet ms', geneva, sans-serif">A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools</span></li> <li style="font-family:'trebuchet ms', geneva, sans-serif"><span style="font-family:'trebuchet ms', geneva, sans-serif">Travel industry professional perks and discounts</span></li> <li style="font-family:'trebuchet ms', geneva, sans-serif"><span style="font-family:'trebuchet ms', geneva, sans-serif">An inclusive work environment where diversity is celebrated</span></li> </ul> <p> </p> <p><span style="font-family:'trebuchet ms', geneva, sans-serif">At BCD Travel we value you, our culture and success is defined by you. We carefully consider a wide range of compensation factors, including your professional background and experience. The salary range for candidates in applicable jurisdictions in the US for the position of VIP Travel Consultant is between $60,000 and $65,000. The actual pay depends on your skills, qualifications, experience and geographical location. </span></p> <p> </p> <p><span style="font-family:'trebuchet ms', geneva, sans-serif">We reserve the right to change schedules to accommodate operational needs. Flexibility in scheduling is a core requirement of the role.</span></p> <p> </p> <p><span style="font-family:'trebuchet ms', geneva, sans-serif;font-size:14.0pt"><strong>Ready to join the journey? Apply now</strong><strong>!</strong></span></p> <p><span style="font-family:'trebuchet ms', geneva, sans-serif"><em>We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.</em></span></p> <p><br><span style="font-family:'trebuchet ms', geneva, sans-serif"><em>We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at careers@bcdtravel.com.</em></span></p> <p><span style="font-family:'trebuchet ms', geneva, sans-serif;color:white">#LI-Remote</span></p> <p><span style="font-family:'trebuchet ms', geneva, sans-serif;color:white">#LI-DL1</span></p> </span>

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