Implementation Manager

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<p><b>About Onit: </b></p><p><span style="font-size: 11pt">We're redefining the future of legal operations through the power of AI. Our cutting-edge platform streamlines enterprise legal management, matter management, spend management and contract lifecycle processes, transforming manual workflows into intelligent, automated solutions.</span></p><p><br></p><p><span style="font-size: 11pt">We’re a team of innovators using </span><b><span style="font-size: 11pt">AI at the core</span></b><span style="font-size: 11pt"> to help legal departments become faster, smarter, and more strategic. As we continue to grow and expand the capabilities of our new AI-centric platform, we’re looking for bold thinkers and builders who are excited to shape the next chapter of legal tech.</span></p><p><span style="font-size: 11pt">If you're energized by meaningful work, love solving complex problems, and want to help modernize how legal teams operate, we’d love to meet you.</span></p><p><br></p><p> </p><h2><strong>Position Summary</strong></h2> As an Implementation Manager, you’ll be responsible for delivering successful client projects by blending project management expertise, technical execution, and client partnership. You’ll work directly with clients to uncover requirements, configure workflows, and design and implement integrations such as APIs and flat-file based import utilities. Beyond execution, you’ll help clients prepare their teams for new processes, manage testing cycles, and ensure readiness for go-live. The role is ideal for someone who enjoys both the client-facing aspects of consulting and the technical problem-solving involved in implementation. <br><br><br><p></p> <p></p><p><br></p><b>Key Responsibilities:</b><div> <ul> <li>Lead end-to-end software implementation projects, from requirements gathering through go-live. </li> <li>Configure system workflows, reporting, and integrations (APIs, flat-file data imports, data migrations). </li> <li>Manage project plans, timelines, and deliverables, keeping stakeholders informed and aligned. </li> <li>Support client testing activities and ensure system readiness for launch. </li> <li>Provide regular status updates, documentation, and risk assessments. </li> <li>Collaborate with cross-functional teams (Sales, Product, Engineering, Support) to resolve issues and align on deliverables. </li> <li>Accurately track project time and activities to support utilization goals and reporting. </li> <li>Support change management activities by helping clients prepare their teams for new workflows and technology. </li> <li>Monitor utilization and budget adherence across assigned projects. </li> <li>Contribute to continuous improvement of implementation processes, tools, and templates. </li> </ul> </div><p><br></p><b>Required Skills & Experience:</b><div> <ul> <li>Bachelor’s degree or equivalent experience. </li> <li>3+ years in software implementation, consulting, or legal operations. </li> <li>Strong client communication and stakeholder management skills. </li> <li>Ability to manage multiple projects with competing priorities. </li> <li>Problem-solving mindset with strong attention to detail. </li> <li>Comfortable working across time zones and with global clients. </li> <li>Experience configuring APIs and other integrations a plus. </li> <li>Data migration experience, including transformation, validation, and reconciliation. </li> <li>Ability to troubleshoot integration and workflow issues. </li> <li>Familiarity with Salesforce, Jira, Confluence, Excel, and project management tools. </li> <li>Familiarity with enterprise legal management (ELM), spend management, or CLM systems. </li> </ul> </div><p><br></p><p></p> <div>$87,500 - $87,500 a year</div><small><div>Bonus: 6%</div></small> <p><span style="font-size: 10.5pt">At Onit, we’re committed to offering fair and competitive compensation. In addition to base pay, associates are eligible for an annual discretionary bonus. The final base salary you receive will reflect factors such as your skills, education, experience, and work location.</span></p><p><br></p><p><b><span style="font-size: 10.5pt">Benefits & Perks That Support You:</span></b></p><p><span style="font-size: 10.5pt">Onit offers a comprehensive total rewards package designed to support the whole employee at work and beyond:</span></p><p><b><span style="font-size: 10.5pt">Health Coverage Choices:</span></b><span style="font-size: 10.5pt"> Three medical plan options, plus dental and vision, so you can choose what fits best.  Employees on our HDHP plan also receive employer contribution to the HSA.</span></p><p><b><span style="font-size: 10.5pt">Retirement Savings:</span></b><span style="font-size: 10.5pt"> 401(k) with a 100% match on the first 3% and 50% on the next 2% of employee contributions.</span></p><p><b><span style="font-size: 10.5pt">Time Away:</span></b><span style="font-size: 10.5pt"> Flexible paid time off, 7 sick days, and 9 paid company holidays annually.</span></p><p><b><span style="font-size: 10.5pt">Family Support:</span></b><span style="font-size: 10.5pt"> Exceptional paid leave for birth parents, non-birth parents, and caregivers.  Onit also offers surrogacy and adoption reimbursement.</span></p><p><b><span style="font-size: 10.5pt">Income Protection:</span></b><span style="font-size: 10.5pt"> 100% employer-paid life and disability insurance.</span></p><p><b><span style="font-size: 10.5pt">Additional Coverage Options:</span></b><span style="font-size: 10.5pt"> Voluntary benefits including hospital indemnity, critical illness, accident, and even pet insurance.</span></p><p><b><span style="font-size: 10.5pt">Tax-Advantaged Accounts:</span></b><span style="font-size: 10.5pt"> Healthcare FSA, HSA, and dependent care FSA.</span></p><p><b><span style="font-size: 10.5pt">Community Engagement:</span></b><span style="font-size: 10.5pt"> One paid volunteer day each year to give back to the community.</span></p><p><br></p><p><b><span style="font-size: 10.5pt">Our Commitment to Applicants</span></b></p><p><span style="font-size: 10.5pt">We know that not everyone will check every box in a job description. At Onit, we value diversity, inclusion, and authenticity. If you’re excited about this role but your experience doesn’t align perfectly with every qualification, we encourage you to apply. You may be exactly who we’re looking for.</span></p><p><br></p><p><span style="font-size: 10.5pt">This position will remain open for applications for 7 calendar days from the posting date.</span></p>

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