Content Compliance Manager-OTC Supplements and Cosmetics

Other Jobs To Apply

<div class="content-intro"><h3><strong>Company Overview</strong></h3> <p>Before we opened Strive Pharmacy we were unsatisfied with the current state of the pharmaceutical industry. Most of the current pharmaceuticals only offer a one size fits all approach and often come with unwanted and potentially dangerous side effects. We found that through compounding we can offer a much more personalized solution to medicine.</p> <p>Through this we have been able to help patients get the results they are seeking for their personal needs. After years of working for corporate chains we took the risk and opened Strive Pharmacy. We are dedicated to providing a better experience for each customer and clinic that we work with. Come see the Strive difference.</p> <h3><strong>Our Mission</strong></h3> <p><strong data-stringify-type="bold">We’re flipping the script with personal medicine. </strong>We strive to interrupt an industry that has been closed to personalized care, accessibility, and nuance for too long. We strive to shift a reactive view of self-care and ignite a proactive baseline-shifting approach to health for all. ‘The human element’ is our crux and catalyst, driving all that we do, whether we’re interacting with patients, providers, or practices. We’re here to partner with those ready for a change. More than a compounding pharmacy, we’re on a mission to positively disrupt healthcare as we know it. Strive is about more than medicine. Strive is about striving for the personal side of healthcare.</p></div><p><strong>Location:</strong> Remote (USA)<br><strong>Position Type:</strong> Full-Time</p> <h2><strong>Position Summary</strong></h2> <p>The <strong>Content Compliance Manager – OTC Supplements & Cosmetics</strong> is responsible for ensuring that all marketing, labeling, and promotional materials comply with applicable FDA and FTC regulations, DSHEA law, and internal policies and standards prior to release.</p> <p>This role serves as a critical link between Compliance, Marketing, Product Development/Clinical, and Legal teams. The Manager will review and approve content, establish compliant frameworks, and guide teams on appropriate claims, disclosures, and risk.</p> <p>This role ensures that all content across dietary supplements, cosmetics, and OTC wellness products is truthful, not misleading, properly substantiated, and aligned with regulatory expectations across all channels (including but not limited to web, e-commerce, email, social media, labels, and advertising).</p> <p>The ideal candidate combines strong regulatory expertise in supplements and cosmetics with a practical, solutions-oriented approach that enables compliant and effective marketing.</p> <h2><strong>Key Responsibilities</strong></h2> <ul> <li>Manage compliance content review for all OTC supplement and cosmetic assets.</li> <li>Ensure all claims are truthful, not misleading, and properly substantiated in compliance with FDA, FTC, and other regulatory requirements.</li> <li>Enforce clear boundaries between structure/function vs. disease claims, and cosmetic vs. supplement claims, including proper use of disclaimers and qualifiers.</li> <li>Maintain and evolve a compliant claims library and standardized language guidelines across products and channels for Strive Pharmacy’s OTC products.</li> <li>Provide proactive, practical guidance to Marketing and Product/Clinical teams to enable compliant messaging early and reduce rework.</li> <li>Review and advise on product labels, e-commerce listings, influencer/affiliate/testimonial content, and before/after claims.</li> <li>Identify and mitigate high-risk claims and marketing practices, staying current on FDA warning letters and FTC enforcement trends.</li> <li>Develop and scale compliance frameworks including SOPs, workflows, and approval processes for OTC product claims and labeling review.</li> <li>Train and support cross-functional teams on DSHEA compliance, FTC advertising rules, and supplement/cosmetic claim guardrails.</li> <li>Maintain audit-ready documentation of content reviews, substantiation, and labeling decisions.</li> <li>Track and improve key metrics (e.g., cycle time, first-pass approval, rework) to increase efficiency and accountability.</li> <li>Serve as the internal expert on OTC content compliance, providing clear, actionable recommendations aligned with regulatory requirements and business goals.</li> </ul> <h2><strong>Qualifications</strong></h2> <ul> <li>PharmD, JD, MS, or equivalent regulatory/compliance experience.</li> <li>3+ years of experience in dietary supplement, cosmetic, or OTC product compliance.</li> <li>3+ years of experience in regulatory affairs, content review, or marketing/advertising/promotional compliance.</li> <li>Strong knowledge of DSHEA, OTC labeling and advertising regulations, and FDA/FTC enforcement of supplements and cosmetics.</li> <li>Experience reviewing product labels, product listings, and social media and influencer/affiliate content.</li> <li>Ability to translate complex regulations into clear, actionable guidance.</li> </ul> <ul> <li>Strong claims review and risk assessment capabilities.</li> <li>Excellent communication and content editing skills, including precision with compliant language.</li> <li>Highly organized with strong prioritization skills.</li> <li>Ability to work cross-functionally to educate and influence toward compliant solutions.</li> <li>Solutions-oriented mindset that balances regulatory compliance with business objectives. </li> <li>Ability to manage concurrent priorities and deadlines without compromising quality or accuracy.</li> </ul> <ul> <li>Experience with e-commerce platforms and influencer/affiliate programs preferred.</li> <li>Familiarity with Google Workspace, Canva, Asana, or content workflow tools preferred.</li> </ul> <p><strong>Travel:</strong> Occasional (<10%) for team meetings, conferences, retreats, or training.</p><div class="content-pay-transparency"><div class="pay-input"><div class="title">Annual Salary</div><div class="pay-range"><span>$120,000</span><span class="divider">—</span><span>$140,000 USD</span></div></div></div><div class="content-conclusion"><h3><strong>Benefits/ Perks</strong></h3> <p>Strive Pharmacy provides a comprehensive benefits package that encompasses various perks such as employer paid healthcare coverage available after 30 days of employment, the choice of an FSA/HSA, parental leave, a 401(k) plan with matching contributions, and the benefit of weekends and holidays off. <strong>FREE COMPOUNDED MEDS to employees and immediate family members.</strong></p> <h3><strong>Culture </strong></h3> <p>At Strive, culture plays a fundamental role in shaping our workplace atmosphere. Beyond our exceptional benefits package, we foster a sense of community. Throughout the year, we arrange various holiday potlucks and festive celebrations. Strive is committed to promoting both personal and professional development, striving for our employees to excel and grow in every aspect of their lives, both within and outside of the workplace. </p> <h3><strong>EEO</strong></h3> <p>Strive Pharmacy is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristics as outlined by federal, state or local laws.</p> <p><strong>Disclaimer*** Please do not call the pharmacy location with questions about your application or interview. A talent acquisition partner will reach out to you. </strong></p></div>

Back to blog
Ads

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...