ACO RN Case Manager/Beneficiary Care Navigator

Other Jobs To Apply

JR1000034340 Hours of Work : 8:00 AM- 5:30 PMDays Of Week : M-FWork Shift : Job Description : Your Job: The Beneficiary Care Navigators carry a caseload taken from a population of individuals whose disease acuity has been determined to be moderate to severe, using a stratification process that incorporates data from available encounters, claims, lab, medication, and admission databases. You will work closely with clinical support staff, nursing leadership, physicians, quality department, and the information technology department, the Beneficiary Care Navigator is tasked with achieving system goals of improving clinical  outcome for patients with chronic diseases by using timely and appropriate coordination of quality healthcare services to meet an individual’s specific health needs to promote positive outcomes. Supports the mission, vision, values and strategic goals of Methodist Health System. Your Job Requirements: • Bachelor of Science in Nursing preferred or equivalent professional experience in provision of Primary Care with this population is highly desirable. • Excellent communication and interpersonal skills. Good oral, written and presentation skills. Bilingual (English/Spanish) a plus. • Advanced Cardio Life Support Certification preferred. • Current Basic Life Support Certification required • Current license to practice professional nursing in the state of Texas required. Your Job Responsibilities: • Assess barriers when patient has not met treatments goals, is not following treatment plan of care, or has not kept important appointments. • Assist patients in setting SMART goals for self –management, teaching them how to do self-management tasks and report abnormal findings to their physician team. • Collaborate with payer Case Managers for additional services when appropriate. • Collaborate with physicians, providers, and practice staff in identifying appropriate patients for care management. • Collaborate with the patient, physician, and other care team members in assessing the patient’s progress toward individual health care goals. • Consistent documentation of patient self-management measures,  mutually  agreed upon care plan that is efficiently available to all and reporting of progress towards goals. • Develop a list of medical supply and community resources available to patients and maintains collegial relationships with the entities used most frequently. • Overseen the development, procurement, and adoption of patient self-management educational resources used by the primary clinical teams. • Promote patient self-management and empowers patients/families to achieve maximum levels of wellness and independence. • Provide follow-up contact with patient as indicated to ensure compliance with recommendations — medications, lab/x-ray, specialist visits, PCP  visits, dietitians, CDE, etc. • Responsible for being available to provide telephone advice per protocol, handle urgent calls and emergent calls. • Utilize the Institute for Healthcare Improvement (IHIs) Chronic Care Model as foundation and framework for chronic illness care management. • Other job duties as assigned.   Methodist Health System is a faith-based organization with a mission to improve and save lives through compassionate, quality healthcare. For nearly a century, Dallas-based Methodist Health System has been a trusted choice for health and wellness. Named one of the fastest-growing health systems in America by Modern Healthcare, Methodist has a network of 12 hospitals (through ownership and affiliation) with nationally recognized medical services, such as a Level I Trauma Center, multi-organ transplantation, Level III Neonatal Intensive Care, neurosurgery, robotic surgical programs, oncology, gastroenterology, and orthopedics, among others. Methodist has more than two dozen clinics located throughout the region, renowned teaching programs, innovative research, and a strong commitment to the community. Our reputation as an award-winning employer shows in the distinctions we’ve earned:

  • Great Place to Work Certified 2026-2027
  • Glassdoor’s Best Places to Work 2025 & 2026
  • Glassdoor’s Best Places to Work in Healthcare, Biotech & Pharma 2026
  • TIME’s Best Companies for Future Leaders 2025 & 2026
  • Newsweek’s America’s Most Admired Workplaces 2026
  • Glassdoor’s Best-Led Companies 2025
  • Fortune Best Workplaces in Health Care 2025
  • Military Friendly Gold Employer 2025
  • Becker’s Hospital Review 150 Top Places to Work in Healthcare 2025
  • Newsweek’s Americas Greatest Workplaces 2025
Back to blog
Ads

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...