Head of Business Development (Core & Volume)

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<h1>Head of Business Development (Core & Volume)</h1><p><strong>Department: </strong>Business Development</p><p><strong>Employment Type: </strong>Permanent - Full Time</p><p><strong>Location: </strong>Home United Kingdom</p><p><strong>Reporting To: </strong>David Williams</p><br><br><h3>Description</h3><div> <strong>Davies UK&I</strong>  <br><strong>Home-based with regular travel | 35 hours per week | Monday–Friday, 9am–5pm<br>Role Overview</strong> </div><div> <br>The Head of Business Development (Core & Volume) is responsible for delivering profitable new business growth across core and volume claims and legal operations within Davies UK&I. This role requires a strong understanding of the insurance and claims management marketplace, extensive industry networks, and the ability to identify, shape, and convert high‑value opportunities.<br><br> </div><div> <br>You will lead the full sales lifecycle—from early market engagement through to conversion—ensuring alignment with internal governance processes and achieving ambitious financial targets. You will also manage a team of business development professionals to support the delivery of growth objectives.<br><br> </div><div><br></div><br><br><h3>What will your day look like:</h3><div> <strong>New logo acquisition:</strong> Identify, engage, and secure new core and volume business opportunities, driving them from initial contact through to successful conversion.<br><strong>Cross-selling:</strong> Support cross‑selling initiatives across Davies UK&I, including opportunities arising from leakage, M&A activity, and other internal sources.<br><strong>SaaS sales:</strong> Contribute to the delivery of sales plans for all core and volume SaaS products.<br><strong>Existing client growth:</strong> Partner with client management teams to develop and track growth plans for major core and volume clients.<br><strong>Market Engagement & Positioning</strong> </div><div>Build and maintain a strong network of decision-makers across the insurance claims market.<br>Ensure the market has a clear understanding of the Davies value proposition to support pipeline development.<br><strong>Sales Governance & Reporting<br>A</strong>dhere to client and market function processes, including engagement protocols, bid management, and pricing governance.<br>Maintain accurate CRM entries for the UK&I core and volume pipeline.<br>Support the production of management reports in line with board deadlines.<br><strong>Team Leadership<br></strong>Manage and develop core and volume business development team members to ensure delivery of the new business budget.<br><br> </div><div><br></div><br><br><h3>Knowledge and Abilities:</h3><div> <br>Proven track record of delivering profitable new business growth against challenging sales targets.<br>Strong collaborator capable of coordinating and motivating internal teams around new opportunities.<br>Well‑established network within the insurance claims market.<br>Deep subject matter expertise in end‑to‑end claims management solutions.<br>Excellent communication skills with the ability to build trust and confidence with clients.<br>High attention to detail, particularly in sales data analysis, pipeline management, and reporting.<br>#INDUKI</div><br><br><h3>Benefits</h3><div><strong>Career & Purpose </strong></div><ul> <li>Davies Innovation Lab</li> <li>Leadership training programme</li> <li>Funding for professional qualifications</li> <li>Thrive at Davies; learning opportunities</li> </ul><div><strong>Environmental & Social</strong></div><ul> <li>The Davies Foundation</li> <li>Local charity funding</li> <li>Pennies To Heaven</li> <li>Employee Resource Groups</li> <li>Employee volunteering programme</li> </ul><div><strong>Financial Health</strong></div><ul> <li>Pension, 5% employee and 5% employer contribution</li> <li>My Choices at Davies provides; High Street discounts and Financial wellbeing hub</li> <li>Life assurance: x4</li> <li>Refer a Friend</li> <li>Cycle to Work Scheme</li> <li>Lease car salary sacrifice</li> <li>Davies Incentive Plan</li> <li>Enhanced maternity, paternity and adoption pay</li> </ul><div><strong>Mental, Physical & Emotional Wellbeing </strong></div><ul> <li>Wellbeing centre; move, munch, money & mind focus</li> <li>Discounts with 100's of UK retailers</li> <li>EAP; 24/7 confidential helpline</li> <li>25 days holiday, increases to 26 days after 5 years and 27 after 10 years</li> <li>Flexible working</li> <li>Dress for your day</li> <li>Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage</li> <li>Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan</li> </ul>

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