Account Manager – Surgical Ophthalmology

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Job Description:

  • Attain or exceed yearly revenue quota and Profit & Loss for region of responsibility
  • Managing the entire sales process including lead generation, opportunity development, closing sales, installing equipment and providing post-sale support
  • Identify and engage key stakeholders, including surgeons, Operating Room (OR) directors, procurement teams, and hospital administrators
  • Prospect and convert new customers while managing and growing existing accounts
  • Conduct in-depth product demonstrations, highlighting the advanced features and clinical benefits of our surgical microscopes
  • Make scheduled personalized sales demonstrations to the Medical Doctors (MD) market in region of responsibility
  • Provide technical support and training to surgeons and OR staff on product applications
  • Conducting cold calls to initiate contact with potential clients and generate new business opportunities
  • Stay updated on ophthalmic surgical trends, competitive landscape, and industry advancements
  • Maintain, analyze and utilize territory records and other information to efficiently organize, plan, execute and measure results
  • Build and maintain strong, long-term relationships with key accounts and decision-makers
  • Partner with marketing, clinical specialists, and customer support teams to enhance the customer experience
  • Act as a trusted advisor by providing consultative solutions tailored to surgeons' needs
  • Manage sales pipeline, forecast revenue, and track performance against targets
  • Utilize CRM tools to document customer interactions and sales activities
  • Educate and follow up with Medical Doctors and staff members on the operation, utilization and application of our product to ensure overall customer satisfaction
  • Provide timely, accurate and constructive written and oral communications to management regarding expected sales and planned monthly activity
  • Assist/advise the local sales administration personnel, when necessary, on all matters pertaining to processing of customer orders, deliveries, etc.

Requirements:

  • Bachelor’s Degree in a scientific related field (health, biology, etc…) or Engineering
  • Minimum three to five (3-5) years of sales experience in the Healthcare field is preferred
  • Experience working in the Ophthalmology industry is an asset
  • High level of technical/ clinical product knowledge
  • Ability to manage multiple tasks
  • In depth understanding of the ophthalmic surgical environment, including cataract and retinal procedures is an asset
  • Ability to understand and communicate complex technical product features
  • Strong organizational and communication skills
  • Computer literacy in word processing, spreadsheet and database management
  • Exceptional negotiating and diplomacy skills
  • Develop expertise in product application and practice management implications.
  • Safely operate a motor vehicle and maintain a valid motor vehicle license
  • Willingness to travel within the assigned territory (up to 50-70%)

Benefits:

  • Accommodation
  • Accessible and inclusive organization
  • Barrier-free and accessible employment practices
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