Apprentice

Other Jobs To Apply

retail trainee associate- apprentice Now Brewing – Talent Seekers!

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee but also connection. We are a neighborhood gathering place, a part of your daily routine. Get to know us and you will see: we are so much more than what we brew. We call our employees partners because we are all partners in shared success. We are known to develop and support partners who are guided by the passion of providing service to others. We make sure everything we do is through the lens of humanity—from our commitment to the highest-quality coffee in the world, to the way we engage with our customers and communities to do business responsibly. Our Mission: With every cup, with every conversation, with every community – we nurture the limitless possibilities of human connection.

Apprentice Program Summary

An apprenticeship is on the job training, designed to help apprentice develop their skills and achieve a nationally recognized standard. Apprentices get opportunity to gain practical work experience and develop skills including communication skills, customer service orientation, teamwork, professionalism & work ethics.

Program Framework:

  • 6 month & 12 months of Paid Apprenticeship with on-the-job training for 12th completed and graduate freshers respectively
  • 9 hours (including 1hour break) per day and 5 days working
  • Online Assessment on prior to Apprenticeship Completion
  • Government recognized & Starbucks co-branded certificate on successful completion of the program
Summary of Key Responsibilities during OJT
  • Acts with integrity, honesty and knowledge that promote the culture, values and mission of Tata Starbucks while maintaining a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team
  • Welcomes and connects with every customer, anticipates customer and store needs by constantly evaluating environment and customers for cues by appropriately suggesting product to every customer to enhance service
  • Demonstrates the “Just say Yes” behavior by taking care of customer needs & delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer
  • Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards
  • Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift
  • Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed
  • Recognizes and reinforces individual and team accomplishments by using existing organizational methods
  • Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager
  • Follows Tata Starbucks operational policies and procedures
  • Follows health, safety and sanitation guidelines for all products & maintains a clean and organized workspace so that partners can locate resources and product as needed
  • Maintaining cleanliness throughout the store by regularly cleaning and sanitizing all areas as required
Summary of Experience
  • No previous experience required
  • Minimum education qualification – 12th/Diploma+ for 6 months Apprenticeship / Graduation in any field for 12 months Apprenticeship
Basic Qualifications
  • Maintains regular and consistent attendance and punctuality, with or without reasonable accommodation.
  • Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays.
  • Meets store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodation.
  • Engages with and understands our customers, including discovering and responding to customer needs through clear and pleasant communication.
  • Meets required dress code.
  • Prepares food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients.
  • Available to perform many different tasks within the store during each shift
Required Knowledge, Skills and Abilities
  • Ability to learn quickly & ability to understand and carry out oral and written instructions and request clarification when needed
  • Strong interpersonal skills
  • Ability to work as part of a team & ability to build relationships
Competencies
  • Winning with integrity
  • Working together
  • Achieving results
#J-18808-Ljbffr
Back to blog
Ads

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...