Zone Team Leader

Other Jobs To Apply

Join our team and live the Ollie-tude!: (Ollie’s Core Values)

    • BE A TEAM PLAYER- Associates are expected to be supportive and work together.
    • BE CARING- How do I treat others with courtesy, dignity, and respect?
    • BE VALUE OBSESSED- Live the “good stuff cheap” mindset.
    • BE COMMITTED- Operate with grit, passion, tenacity, and action.
    • BE GROWING- How do we get better every day?
    • BE REAL- Associates should be honest, transparent, genuine, trustworthy, and sincere.

Ollie’s Associate Benefits:

    • Medical, Dental, Vision, and RX coverage begins after 90 Days of employment.
    • 401K, generous company match with immediate vesting.
    • Strong career growth & talent development culture.
    • 20% Associate discount on all Ollie’s purchases.
    • Vast array of voluntary benefits.
Position Overview:

The Zone Team Leader (ZTL) is required to provide guidance and direction for the successful operation of a particular zone of the overall retail sales floor of a store location. The ZTL oversees a team that is passionate about merchandising and selling merchandise, as well as ensuring an exceptional associate and customer experience. Responsibilities include all aspects of merchandising, and customer service oversight.


Primary Responsibilities:
  • Successfully execute established procedures for their assigned store zone, which includes but is not limited to, merchandising including power aisle compliance, MOS/GVC/Ollie’s Follies, signage, displays, replenishment, pricing, ad sets, and daily recovery.
  • Ensure that store standards, Ops Center compliance, seasonal transition planning, inventory processes, and company programs meet all operational expectations.
  • Oversee the Door to Floor process to ensure that merchandise is planned for and received properly, and that the sales floor is properly stocked with the merchandise in a timely manner.
  • Supervisory responsibility for associates operating within the assigned zone.
  • Ensure that all Associates are provided daily tasks and are being productive.
  • Ensure that all customer service standards meet company expectations.
  • Ensure proper scheduling and staffing for the effective unload/processing of merchandise to the sales floor.
  • Communicate company directives and programs to store associates and ensure that all follow-up items are completed accurately and timely.
  • Perform all functions to open and close the store when needed.
  • Complete any additional responsibilities and/or duties as assigned.
Qualifications:
  • High School diploma or equivalent required
  • Minimum of two years’ retail experience in a supervisory role within a mid-size to large retail or service- oriented business.
  • Ability to work on site/in person evenings, weekends, and holidays on a regular basis.
  • Ability to read, write and speak English.
  • Ability to exercise sound judgment.
  • Ability to preserve confidentiality of information.
  • Accuracy and attention to detail.
  • Ability to organize and prioritize a variety of tasks and activities and work within strict timeframes and deadlines.
  • Knowledge of industry terms and processes.
  • Ability to effectively communicate information and delegate tasks.
  • Outstanding interpersonal and listening skills.
Physical Requirements:
  • Ability to lift and carry up to 50 pounds.
  • Ability to push and pull up to 35 pounds.
  • Ability to stand for extended periods.
  • Ability to bend and twist frequently.
  • Ability to grip, reach, and pinch with arms and hands frequently.
  • Ability to squat, kneel, balance, and climb occasionally.
  • Ability to work in a constant state of alertness and safe manner.
  • Must have the ability to operate a motor vehicle and have a valid state issued license.

Ollie’s is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex, sexual orientation and identity, national origin, age, veteran’s status, disability, or any other legally protected status.

Back to blog
Ads

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...