Warehouse Shift Supervisor

May 1, 2026

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Job Description Job Title: Warehouse Shift Supervisor Department: Branch Operations Reports To: Distribution Center Manager Position Summary The Warehouse Shift Supervisor is responsible for overseeing daily warehouse and distribution operations, ensuring the safe, accurate, and efficient movement of materials throughout the distribution network. This role leads in-bound and outbound shipping, cross-dock operations, inventory control, and yard management while supervising warehouse associates. The Supervisor is accountable for driving productivity, maintaining compliance, and meeting service level commitments, while fostering a culture of continuous improvement and operational excellence. Key Responsibilities Warehouse & Distribution Operations <ul><li>Supervise and coordinate all warehouse, shipping, and receiving activities during assigned shifts</li><li>Oversee inbound, outbound, and cross-dock operations to meet customer and branch delivery requirements</li><li>Ensure accurate and timely picking, packing, loading, receiving, and shipment processing</li><li>Plan and manage shipping schedules, trailer flow, and dock capacity</li><li>Coordinate freight routing, including domestic and export shipments, and manage carrier relationships</li><li>Assign dock doors and direct carrier activity utilizing dock management systems</li><li>Oversee yard operations to ensure safety, organization, and efficient trailer movement </li></ul>Team Leadership & Shift Management <ul><li>Lead, coach, and develop warehouse and shipping/receiving associates</li><li>Assign daily work, balance labor to workload, and adjust staffing based on operational needs</li><li>Ensure effective communication and continuity across all shifts, including second and third shifts as applicable</li><li>Conduct shift-start meetings to communicate priorities, expectations, and safety initiatives</li><li>Train new hires and reinforce adherence to standard operating procedures (SOPs)</li><li>Address performance concerns and partner with management and HR on corrective actions </li></ul>Safety, Compliance & Equipment Oversight <ul><li>Enforce OSHA regulations, company safety policies, and PPE requirements</li><li>Promote a safe work environment and proactively address unsafe conditions</li><li>Oversee material handling equipment operations, including operator training, utilization, and maintenance coordination</li><li>Ensure all equipment is safe, functional, and properly used</li><li>Maintain warehouse organization and ensure availability of necessary operational supplies </li></ul>Quality, Inventory & Accuracy <ul><li>Ensure accuracy of shipments, receipts, and inventory transactions</li><li>Verify bills of lading (BOL), export documentation, and regulatory compliance, including U.S. Customs requirements</li><li>Conduct cycle counts and investigate inventory discrepancies</li><li>Implement corrective actions to reduce errors, damages, and rework </li></ul>Customer & Cross-Functional Collaboration <ul><li>Collaborate with internal departments including manufacturing, purchasing, customer care, and branch operations</li><li>Support Customer Care with order issues, expedites, and material status inquiries</li><li>Communicate shipment status, delays, and exceptions in a timely manner </li></ul>Reporting & Continuous Improvement <ul><li>Track and report key performance indicators (KPIs) including productivity, accuracy, attendance, and safety</li><li>Complete shift reports and escalate operational issues as needed</li><li>Identify and implement process improvements aligned with departmental goals</li><li>Participate in Lean, 5S, and continuous improvement initiatives</li><li>Support implementation of new systems, tools, and procedures </li></ul>Professional Conduct <ul><li>Uphold and promote company values, leadership principles, and code of conduct</li><li>Ensure team adherence to company policies and standards</li><li>Provide off-shift communication support as required by operational needs </li></ul>Required Qualifications <ul><li>High school diploma or GED required; Associate degree preferred</li><li>3–5 years of warehouse or distribution center experience</li><li>Prior leadership or supervisory experience strongly preferred</li><li>Working knowledge of shipping, receiving, inventory control, and material handling equipment</li><li>Experience with warehouse management systems (WMS) and basic computer applications </li></ul>Preferred Skills & Competencies <ul><li>Strong leadership, communication, and interpersonal skills</li><li>Ability to manage multiple priorities in a fast-paced environment</li><li>Effective problem-solving and decision-making capabilities</li><li>High attention to detail with a focus on accuracy and compliance</li><li>Flexibility to work varying schedules, including evenings, weekends, and overtime AS REQUIRED </li></ul>Physical & Work Environment Requirements <ul><li>Ability to stand and walk for extended periods</li><li>Ability to lift up to 40 pounds, with or without reasonable accommodation</li><li>Ability to work in varying warehouse conditions, including temperature fluctuations, noise, and industrial environments</li></ul>

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