Senior Systems Engineer

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<p>Adlib Software is the leading provider of unstructured document and data transformation software solutions for highly regulated industries.</p> <p><br></p> <p>We help customers automate complex workflows, improve compliance, and unlock the value of their information – securely, accurately, and at scale. Superior speed, fidelity, and accuracy define the Adlib way. </p> <p><br></p> <p><span style="font-weight: bold"><span><span>About the Role</span></span></span><span> </span></p> <p><br></p> <p><span><span>Adlib is seeking a versatile Senior Systems Engineer to join our Cloud Operations team. This role will cover a temporary leave of absence and last approximately 12-14 months. This role combines ownership of our internal IT environment with significant involvement in cloud infrastructure, automation, platform operations, and DevOps initiatives.</span></span><span> </span></p> <p><br></p> <p><span><span>The ideal candidate is equally comfortable supporting end users, improving enterprise IT systems, and contributing to modern cloud-native infrastructure. You are someone who enjoys solving technical challenges, automating manual processes, improving operational efficiency, and helping drive infrastructure modernization across the organization.</span></span><span> </span></p> <p><br></p> <p><span><span>This role serves as the primary administrator for </span><span>Adlib's</span><span> internal IT environment while also playing a key role in supporting and advancing our Azure, Kubernetes, automation, and platform operations initiatives.</span></span><span> </span></p> <p><span> </span></p> <p><span style="font-weight: bold"><span><span>What You'll Do</span></span></span><span> </span></p> <ul> <li><span><span>Provide day-to-day support for internal help desk requests and end-user technical issues.</span></span><span> </span></li> </ul> <ul> <li><span><span>Administer and support Microsoft 365 services including Entra ID, Exchange Online, Teams, SharePoint, and endpoint management.</span></span><span> </span></li> </ul> <ul> <li><span><span>Manage and </span><span>maintain</span><span> Microsoft Azure infrastructure and cloud services.</span></span><span> </span></li> </ul> <ul> <li><span><span>Support identity and access management, endpoint security, and compliance initiatives.</span></span><span> </span></li> </ul> <ul> <li><span><span>Partner with internal teams to improve security posture, operational controls, and governance practices.</span></span><span> </span></li> </ul> <ul> <li><span><span>Maintain and troubleshoot Windows-based infrastructure, end-user systems, servers, networking, and enterprise applications.</span></span><span> </span></li> </ul> <ul> <li><span><span>Support networking and security infrastructure including firewalls, VPNs, wireless networks, and switching technologies.</span></span><span> </span></li> </ul> <ul> <li><span><span>Design, implement, and </span><span>maintain</span><span> infrastructure automation solutions.</span></span><span> </span></li> </ul> <ul> <li><span><span>Contribute to Kubernetes-based platform operations and containerized environments.</span></span><span> </span></li> </ul> <ul> <li><span><span>Support CI/CD pipelines, deployment tooling, </span><span>GitOps</span><span> workflows, and infrastructure-as-code initiatives.</span></span><span> </span></li> </ul> <ul> <li><span><span>Assist</span><span> with cloud architecture improvements, platform reliability, monitoring, and operational excellence initiatives.</span></span><span> </span></li> </ul> <ul> <li><span><span>Support AI-related technologies and internal AI enablement initiatives.</span></span><span> </span></li> </ul> <ul> <li><span><span>Create and </span><span>maintain</span><span> technical documentation, operational procedures, and system standards.</span></span><span> </span></li> </ul> <p><span> </span></p> <p><span style="font-weight: bold"><span><span>What We're Looking For</span></span></span><span> </span></p> <ul> <li><span><span>5+ years of experience in systems engineering, infrastructure administration, cloud operations, or a related role.</span></span><span> </span></li> </ul> <ul> <li><span><span>Strong experience administering Microsoft 365 environments.</span></span><span> </span></li> </ul> <ul> <li><span><span>Hands-on experience managing Microsoft Azure infrastructure and services.</span></span><span> </span></li> </ul> <ul> <li><span><span>Strong Windows systems administration and enterprise IT infrastructure experience.</span></span><span> </span></li> </ul> <ul> <li><span><span>Experience supporting modern cloud platforms, automation tooling, and DevOps practices.</span></span><span> </span></li> </ul> <ul> <li><span><span>Familiarity with Kubernetes, containers, GitHub, Helm, CI/CD pipelines, or infrastructure-as-code tools.</span></span><span> </span></li> </ul> <ul> <li><span><span>Solid understanding of networking, security, identity management, and enterprise infrastructure design.</span></span><span> </span></li> </ul> <ul> <li><span><span>Experience administering firewalls, VPNs, switching, or wireless infrastructure.</span></span><span> </span></li> </ul> <ul> <li><span><span>Experience supporting Linux-based systems is considered an asset.</span></span><span> </span></li> </ul> <ul> <li><span><span>Knowledge of compliance and security frameworks such as SOC 2, ISO 27001, or similar standards is an asset.</span></span><span> </span></li> </ul> <ul> <li><span><span>Experience with scripting and automation using PowerShell, Bash, Python, or similar technologies is an asset.</span></span><span> </span></li> </ul> <ul> <li><span><span>Strong troubleshooting, communication, and customer service skills.</span></span><span> </span></li> </ul> <ul> <li><span><span>Ability to balance operational support responsibilities with strategic infrastructure initiatives.</span></span><span> </span></li> </ul> <ul> <li><span><span>Collaborative mindset with a passion for continuous improvement and automation.</span></span><span> </span></li> </ul> <p><br></p> <p>At Adlib we have a number of employee programs and benefits that drive our culture and values including but not limited to:</p> <ul> <li><span>Wellness/Lifestyle Spending Account</span></li> <li><span>RRSP matching</span></li> <li><span>Flexible vacation</span></li> <li><span>Maternity, paternity, and parental leave top up program</span></li> </ul> <p><br></p> <p>Adlib seeks to inspire and nurture the human spirit – we understand that each person brings a distinct life experience to the table. Embracing diversity not only enhances our work culture but drives business success. Adlib encourages applications from everybody, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.</p> <p><br></p> <p><span>Adlib Software is committed to an inclusive, barrier‑free recruitment and selection process. We welcome applications from individuals with disabilities. </span><span>Accommodations are available upon request for candidates taking part in all aspects of the hiring process. If you require accommodation, please contact us at <a href="mailto:hr@adlibsoftware.com" target="_blank" rel="noopener noreferrer">hr@adlibsoftware.com</a>. </span></p> <p><span>We value diversity and strive to ensure our workplace is accessible, inclusive, and supportive for all employees.</span></p> <p><span> </span></p>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...