Senior Site Reliability Engineer - Cloud

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<span class="jobdescription"><p style="margin-bottom:11.0px;text-align:justify"><span style="font-size:12.0pt;font-family:verdana, geneva, sans-serif">Join a dynamic team at the pulse of global markets, where we deliver innovative software and service solutions for essential financial reporting and capital markets transactions. At DFIN, we are a values-driven organization that empowers you to build a fulfilling career while bringing your authentic self to work every day. Our <em>“Win as One”</em> mentality ensures that our team’s success is directly linked to Client, Shareholder and Employee Satisfaction.</span></p> <p style="margin-bottom:11.0px;text-align:justify"> </p> <p style="margin-bottom:11.0px;text-align:justify"><span style="font-size:12.0pt;font-family:verdana, geneva, sans-serif">Recognized as one of <em>AMERICA'S MOST LOVED WORKPLACES®</em> for five consecutive years and a <em>Built In Best Places to Work</em> for six years, we are committed to our employees’ total well-being. Enjoy competitive compensation, a flexible workplace, comprehensive benefits, and opportunities for professional growth.  Bring your passion and talents to DFIN – because being YOU thrives here. </span></p><div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px"><b>Summary:</b></h2> </div><div><p><span style="font-size:12.0pt">We are looking for technical team members at all levels who want to push themselves to deliver best in market SaaS solutions. We offer a challenging environment where you will have to grow, adapt and use your skills consistently. Our customers rely on us in the moments that matter. Engineering delivers on that promise. </span></p> <p> </p> <p><span style="font-size:12.0pt">The Senior Site Reliability Engineer is responsible for ensuring our SaaS products are fast, stable and optimized for our customers. SRE’s at DFIN take on availability, performance, managing change, monitoring, response and are guardians of non-functional requirements.</span></p> <p> </p> <p><span style="font-size:12.0pt">You either have an SaaS infrastructure background with a programmatic, automated mindset or are someone that comes with a software engineering background with SaaS infrastructure experience. The SRE goal is to build automated systems that reduce or eliminate manual work to keep our products up and running and performing optimally. We are looking for someone who thrives on collaboration within the team and across other groups and can operate independently to deliver solutions.</span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px"><b>Responsibilities:</b></h2> </div><div><p><span style="font-size:12.0pt">•    Champion and implement a culture of SRE to maintain a high-quality platform infrastructure in DFIN SaaS products </span><br><span style="font-size:12.0pt">•    Leverage AI tools to enhance system reliability, including intelligent observability, incident prediction and automated remediation across cloud infrastructure</span><br><span style="font-size:12.0pt">•    Evaluate and implement emerging AI powered operations and observability solutions to proactively improve system performance, reliability and scalability</span><br><span style="font-size:12.0pt">•    Champion and implement application and infrastructure monitoring and alerting to prevent client impacting issues by ensuring system availability, performance and scalability to maintain SLOs and SLAs  </span><br><span style="font-size:12.0pt">•    Optimize application performance at scale  </span><br><span style="font-size:12.0pt">•    Automate everything including system operational runbooks  </span><br><span style="font-size:12.0pt">•    Define and support continuous integration and deployment pipelines (CI/CD) aligned to branching and quality assurance strategies  </span><br><span style="font-size:12.0pt">•    Dive deep into technology and stay on the forefront of the latest tools, technologies, and strategies; help evaluate, prototype, and integrate them into work processes  </span><br><span style="font-size:12.0pt">•    Perform with broad independence and deliver on project milestones and tasks on schedule while communicating progress regularly </span><br><span style="font-size:12.0pt">•    Build strong relationships with SRE team members and software engineering teams to hold each other accountable for quality expectations  </span><br><span style="font-size:12.0pt">•    Learn continuously and apply lessons learned  </span><br><span style="font-size:12.0pt">•    Evangelize best practices, eliminate bottlenecks, and improve process</span><br><span style="font-size:12.0pt">•    Participate in on-call duties 365/24/7 and lead the triage and RCA of production incidents</span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px"><b>Qualifications:</b></h2> </div><div><p><span style="font-size:12.0pt">•    5+ years experience designing, building, securing, monitoring and maintaining cloud infrastructure in Azure or AWS</span><br><span style="font-size:12.0pt">•    Experience applying AI capabilities within CloudOps operations</span><br><span style="font-size:12.0pt">•    Relevant certifications or training in AI, Cloud AI services or AIOps platforms are a plus</span><br><span style="font-size:12.0pt">•    5+ years experience writing software in any modern software language such as C# .NET, Java </span><br><span style="font-size:12.0pt">•    5+ years experience creating automated deployments with tools such as Harness, Azure DevOps, Ansible or Jenkins to manage Infrastructure as Code and software build and deployment in a continuous integration (CI) / continuous delivery (CD) environment</span><br><span style="font-size:12.0pt">•    5+ years experience implementing production performance, availability, and scalability monitoring and alerting using a tool such as New Relic, Dynatrace, DataDog or AppDynamics</span><br><span style="font-size:12.0pt">•    5+ years experience writing scripts in PowerShell or Python/Bash to automate system operations as runbooks for Windows or Linux environments. </span><br><span style="font-size:12.0pt">•    5+ years experience supporting public client facing revenue generating systems </span><br><span style="font-size:12.0pt">•    Strong DevOps focus and experience building and deploying Infrastructure as Code with Terraform or similar technology </span><br><span style="font-size:12.0pt">•    Experiencing monitoring and preventing issues with databases and database queries (SQL, Cosmos) using tools like Solarwinds Database Performance Analyzer, Idera SQL Diagnostic Manager, or Redgate SQL Monitor </span><br><span style="font-size:12.0pt">•    Experience planning, coordinating, developing and executing all stages of post deployment verification test scripts  </span><br><span style="font-size:12.0pt">•    Experience securing Windows or Linux systems in 24x7 production environment  </span><br><span style="font-size:12.0pt">•    Experience with containerization and managing Kubernetes clusters (AKS or EKS)</span><br><span style="font-size:12.0pt">•    Experience with common cloud networking, firewall and load balancing configuration</span><br><span style="font-size:12.0pt">•    BS in Computer Science or equivalent work experience</span></p></div></div></div><p style="text-align:justify"><span style="font-size:12.0pt;font-family:verdana, geneva, sans-serif">It is the policy of Donnelley Financial Solutions to select, place, and manage all its employees without discrimination based on race, color, national origin, gender, age, religion, actual or perceived disability, veteran status, actual or perceived sexual orientation, genetic information or any other protected status. </span></p> <p style="text-align:justify"> </p> <p style="text-align:justify"><span style="font-size:12.0pt"><span style="font-family:verdana, geneva, sans-serif">If you are a qualified individual w</span><span style="font-family:verdana, geneva, sans-serif">ith a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access <a href="http://jobs.dfinsolutions.com"><span style="color:#800080">jobs.dfinsolutions.com</span></a><span style="color:#800080"> </span>as a result of your disability.  You can request a reasonable accommodation by sending an email to <span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"><span style="color:#800080"><u>talentacquisition@dfinsolutions.com</u></span></span>. </span></span></p> <p style="text-align:justify"> </p> <p style="text-align:justify"><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">At DFIN, protecting your identity is a top priority.  Please be aware of scammers impersonating DFIN recruiters.  DFIN recruiters will never request personal information via email or text.  You will only receive a text from us if you've already been in contact. All automated messages will come from<em> <span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"><span style="color:#800080"><u>talentacquisition@dfinsolutions.com</u></span></span></em>.  If you ever have doubts about the legitimacy of any communication from us, please do not hesitate to reach out for verification via <span style="color:#800080"><u>talentacquisition@dfinsolutions.com</u></span> (this email is for general TA questions and is not used for updates on your application status). #BI-Remote</span></p> </span>

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