Senior Client Success Manager: Energy Projects (Remote, North America)

Other Jobs To Apply

No other job posts for this day.

<p style="line-height: 1.2; margin-top: 0pt; margin-bottom: 4pt;"><strong><span style="font-size: 12pt; font-family: Lato, sans-serif; color: rgb(37, 55, 78);">About VECKTA:</span></strong></p> <p style="line-height: 1.2; margin-top: 0pt; margin-bottom: 4pt;"><span style="font-size: 12pt; font-family: Lato, sans-serif; color: rgb(37, 55, 78);">VECKTA enables a faster transition to clean, reliable, affordable energy. VECKTA’s purpose-built platform streamlines the assessment, prioritization, and procurement of distributed energy and microgrid systems at scale for large energy users. Through the integrated supplier marketplace, users can issue RFPs and receive comparable, competitive bids from vetted suppliers. VECKTA empowers entities that want to take control of their energy future, turn risk into opportunity, and build a lasting legacy. </span></p> <p> </p> <p style="line-height: 1.2; margin-top: 0pt; margin-bottom: 4pt;"><strong><span style="font-size: 12pt; font-family: Lato, sans-serif; color: rgb(37, 55, 78);">Job Description:</span></strong></p> <p style="line-height: 1.2; margin-top: 0pt; margin-bottom: 4pt;"><span style="font-size: 12pt; font-family: Lato, sans-serif; color: rgb(37, 55, 78);">As a Senior Client Success Manager at VECKTA, you will be the primary point of contact for several high-value Fortune 500 clients, overseeing the successful deployment of onsite energy systems and ensuring ongoing client satisfaction. Your responsibilities will include:</span></p> <ul style="margin-top: 0px; margin-bottom: 0px;"> <li style="font-size: 12pt; font-family: Lato, sans-serif; color: rgb(37, 55, 78);"> <p style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 12pt;">Serving as the lead customer-facing representative for assigned client accounts, maintaining strong relationships, developing and influencing the structure of decarbonization programs, and acting as a trusted advisor.</span></p> </li> <li style="font-size: 12pt; font-family: Lato, sans-serif; color: rgb(37, 55, 78);"> <p style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 12pt;">Directing the deployment of tens-to-hundreds of MWs of projects per year</span></p> </li> <li style="font-size: 12pt; font-family: Lato, sans-serif; color: rgb(37, 55, 78);"> <p style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 12pt;">Expanding and deepening relationships with clients by identifying additional opportunities for onsite energy deployment and providing strategic guidance.</span></p> </li> <li style="font-size: 12pt; font-family: Lato, sans-serif; color: rgb(37, 55, 78);"> <p style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 12pt;">Educating clients on the benefits and capabilities of onsite energy systems, empowering them to make informed decisions that align with their sustainability objectives.</span></p> </li> <li style="font-size: 12pt; font-family: Lato, sans-serif; color: rgb(37, 55, 78);"> <p style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 12pt;">Owning and leading execution of key client tasks, including portfolio evaluation, site optimization, and oversight of client RFPs in the VECKTA Marketplace</span></p> </li> <li style="font-size: 12pt; font-family: Lato, sans-serif; color: rgb(37, 55, 78);"> <p style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 12pt;">Understanding and communicating client requirements to internal teams, including marketing, sales, energy modelers and software developers.</span></p> </li> <li style="font-size: 12pt; font-family: Lato, sans-serif; color: rgb(37, 55, 78);"> <p style="line-height: 1.2; margin-top: 0pt; margin-bottom: 4pt;"><span style="font-size: 12pt;">Collaborating with VECKTA's network of suppliers and financiers to facilitate the procurement and financing of energy projects.</span></p> </li> </ul> <p> </p> <p style="line-height: 1.2; margin-top: 0pt; margin-bottom: 4pt;"><strong><span style="font-size: 12pt; font-family: Lato, sans-serif; color: rgb(37, 55, 78);">Success Criteria:</span></strong></p> <p style="line-height: 1.2; margin-top: 0pt; margin-bottom: 4pt;"><span style="font-size: 12pt; font-family: Lato, sans-serif; color: rgb(37, 55, 78);">Success in this role will be measured by:</span></p> <ul style="margin-top: 0px; margin-bottom: 0px;"> <li style="font-size: 12pt; font-family: Lato, sans-serif; color: rgb(37, 55, 78);"> <p style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 12pt;">Satisfied, empowered clients, who are excited about and actively working to deploy onsite energy projects with VECKTA. </span></p> </li> <li style="font-size: 12pt; font-family: Lato, sans-serif; color: rgb(37, 55, 78);"> <p style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 12pt;">Growth in engagements with existing clients, moving strong business cases forward to RFPs in the VECKTA Marketplace and ultimately to operating assets. If you think about growth as a mix of hunting and farming, this role is heavily skewed towards farming.</span></p> </li> <li style="font-size: 12pt; font-family: Lato, sans-serif; color: rgb(37, 55, 78);"> <p style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 12pt;">Continued engagement and subscription renewals by your clients.</span></p> </li> <li style="font-size: 12pt; font-family: Lato, sans-serif; color: rgb(37, 55, 78);"> <p style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 12pt;">Rapid deployment of onsite energy systems by your clients.</span></p> </li> <li style="font-size: 12pt; font-family: Lato, sans-serif; color: rgb(37, 55, 78);"> <p style="line-height: 1.2; margin-top: 0pt; margin-bottom: 4pt;"><span style="font-size: 12pt;">Contributions to the development of VECKTA’s service offering, including authoring of reports, oversight of RFPs in the VECKTA Marketplace, and enhancements to our software and tools</span></p> </li> </ul> <p> </p> <p style="line-height: 1.2; margin-top: 0pt; margin-bottom: 4pt;"><strong><span style="font-size: 12pt; font-family: Lato, sans-serif; color: rgb(37, 55, 78);">Qualifications:</span></strong></p> <ul style="margin-top: 0px; margin-bottom: 0px;"> <li style="font-size: 12pt; font-family: Lato, sans-serif; color: rgb(37, 55, 78);"> <p style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 12pt;">Degree in business, engineering, renewable energy, or a related field.</span></p> </li> <li style="font-size: 12pt; font-family: Lato, sans-serif; color: rgb(37, 55, 78);"> <p style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 12pt;">Proven experience in client-facing roles, preferably for large clients with complex stakeholder groups.</span></p> </li> <li style="font-size: 12pt; font-family: Lato, sans-serif; color: rgb(37, 55, 78);"> <p style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 12pt;">Strong project management skills with the ability to coordinate multiple deliverables and stakeholders.</span></p> </li> <li style="font-size: 12pt; font-family: Lato, sans-serif; color: rgb(37, 55, 78);"> <p style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 12pt;">Excellent communication and interpersonal skills, with the ability to build rapport and trust with clients at all levels.</span></p> </li> <li style="font-size: 12pt; font-family: Lato, sans-serif; color: rgb(37, 55, 78);"> <p style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 12pt;">Strategic thinker with a proactive approach to identifying and capitalizing on business opportunities.</span></p> </li> <li style="font-size: 12pt; font-family: Lato, sans-serif; color: rgb(37, 55, 78);"> <p style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 12pt;">Experience deploying renewable energy technologies and projects, with an emphasis on behind the meter systems.</span></p> </li> <li style="font-size: 12pt; font-family: Lato, sans-serif; color: rgb(37, 55, 78);"> <p style="line-height: 1.2; margin-top: 0pt; margin-bottom: 4pt;"><span style="font-size: 12pt;">Broad understanding of energy markets, technologies, and regulatory frameworks is a plus.</span></p> </li> </ul> <p> </p> <p style="line-height: 1.2; margin-top: 0pt; margin-bottom: 4pt;"><strong><span style="font-size: 12pt; font-family: Lato, sans-serif; color: rgb(37, 55, 78);">Benefits:</span></strong></p> <ul style="margin-top: 0px; margin-bottom: 0px;"> <li style="font-size: 12pt; font-family: Lato, sans-serif; color: rgb(37, 55, 78);"> <p style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 12pt;">Contribute to one of society’s most pressing problems, the transition to a profitable and sustainable energy economy</span></p> </li> <li style="font-size: 12pt; font-family: Lato, sans-serif; color: rgb(37, 55, 78);"> <p style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 12pt;">Employee equity, at a company with a track record of regular employee options grants</span></p> </li> <li style="font-size: 12pt; font-family: Lato, sans-serif; color: rgb(37, 55, 78);"> <p style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 12pt;">Quality health, dental, and vision insurance</span></p> </li> <li style="font-size: 12pt; font-family: Lato, sans-serif; color: rgb(37, 55, 78);"> <p style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 12pt;">Flexible schedule and work-life integration philosophy</span></p> </li> <li style="font-size: 12pt; font-family: Lato, sans-serif; color: rgb(37, 55, 78);"> <p style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 12pt;">Unlimited Paid Time-Off and Holidays</span></p> </li> <li style="font-size: 12pt; font-family: Lato, sans-serif; color: rgb(37, 55, 78);"> <p style="line-height: 1.2; margin-top: 0pt; margin-bottom: 4pt;"><span style="font-size: 12pt;">Values-driven culture</span></p> </li> </ul> <p> </p> <p style="line-height: 1.2; margin-top: 0pt; margin-bottom: 4pt;"><strong><span style="font-size: 12pt; font-family: Lato, sans-serif; color: rgb(37, 55, 78);">Join Our Team:</span></strong></p> <p style="line-height: 1.2; margin-top: 0pt; margin-bottom: 4pt;"><span style="font-size: 12pt; font-family: Lato, sans-serif; color: rgb(37, 55, 78);">If you are passionate about accelerating the energy transition, renewable energy and the power of technology to scale your impact, we'd love to hear from you. Apply now to join the VECKTA team and be part of our mission to provide a sustainable, profitable energy future for all. </span></p>

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...