Unlock Your Potential as a Remote HR Coordinator / HR Generalist Are you a seasoned HR professional looking for a flexible and fulfilling career opportunity that allows you to work remotely and make a meaningful impact on small businesses across the US? Do you have a passion for delivering exceptional customer experiences and providing expert HR guidance? If so, we have an exciting opportunity for you to join our team as a Remote HR Coordinator / HR Generalist! At Bambee, we're committed to empowering small businesses with innovative HR solutions, and we're seeking a skilled and dedicated HR professional to support our clients across multiple states and industries. As a Remote HR Coordinator / HR Generalist, you'll have the autonomy to work on your own schedule, providing top-notch HR support and guidance to our clients via email. Key Responsibilities Provide expert HR support to small businesses across the US, primarily via email, and assist the HR Account Manager assigned to those accounts. Deliver world-class customer experiences by building strong relationships and offering clear, actionable HR solutions that meet the unique needs of each client. Advise clients on HR strategies and ensure compliance with labor laws and business practices, staying up-to-date on the latest regulations and best practices. Resolve complex HR issues, such as employee relations, corrective actions, terminations, and policy development, with professionalism and empathy. Maintain a high level of service by meeting key performance indicators, contributing to client retention and overall growth. Educate and train clients and their employees on Bambee's products and services, ensuring they get the most out of our innovative HR solutions. What You Can Expect As a Remote HR Coordinator / HR Generalist with Bambee, you can expect a competitive compensation package that reflects your skills and experience. Our pay structure is designed to reward high-performing individuals who deliver exceptional customer experiences. Here's how it works: Earn $3.50 per HR request, with an expected completed volume of 50 cases per day, translating to around $46,000 annually at almost full-time. Your payout will be based on Customer Satisfaction (CSAT) surveys, with higher satisfaction scores leading to higher payouts: 91%+ CSAT: 120% of payout 85%-90% CSAT: 100% of payout 75%-85% CSAT: 75% of payout Below 75% CSAT: 50% of payout Flexible schedule: handle HR requests when it fits your schedule, with no minimum hours required – work whenever suits you best. Comprehensive HR support, training, and access to resources to help you succeed in your role. Essential Qualifications To succeed as a Remote HR Coordinator / HR Generalist with Bambee, you'll need: 2+ years of HR experience, with a strong understanding of HR disciplines and best practices, particularly in employee relations and labor law compliance. Experience in customer success or a willingness to develop those skills. A passion for building strong client relationships and delivering top-notch HR solutions. Excellent written communication skills, with the ability to write clear, concise emails. Highly organized, empathetic, and adaptable, with the ability to navigate complex HR issues. Preferred Qualifications While not required, the following qualifications can enhance your success in this role: Additional experience in HR consulting or a related field. Knowledge of labor laws and regulations, such as Title VII, FLSA, and FMLA. Certifications like SHRM-CP or HRCI certifications. Skills and Competencies To excel as a Remote HR Coordinator / HR Generalist, you'll need: Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Ability to work independently and manage multiple priorities. Proficiency in HR software and technology, such as HRIS systems. Strong organizational and time management skills. Career Growth Opportunities At Bambee, we're committed to helping our team members grow and develop in their careers. As a Remote HR Coordinator / HR Generalist, you'll have opportunities to: Develop your HR expertise and stay up-to-date on the latest best practices. Build a strong network of professionals across the industry. Take on additional responsibilities and contribute to the growth and success of our organization. Work Environment and Company Culture As a remote team member, you'll be part of a dynamic and supportive community that values flexibility, innovation, and collaboration. Our company culture is built on a foundation of: Flexibility and autonomy. Continuous learning and development. Collaboration and teamwork. Diversity, equity, and inclusion. Compensation and Benefits We offer a competitive compensation package that includes: A pay structure that rewards high-performing individuals. Opportunities for professional growth and development. A flexible and autonomous work environment. Comprehensive HR support and resources. Take the Next Step Are you r