Principal Specialist, Learning Operations Specialist (Remote)

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<p style="text-align:left"><b>Date Posted:</b></p><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">2026-06-03 </span><p style="text-align:left"><b>Country:</b></p>United States of America<p style="text-align:left"><b>Location:</b></p>US-MI-REMOTE<p style="text-align:left"><b>Position Role Type:</b></p>Remote<p><b><span>U.S. Citizen, U.S. Person, or Immigration Status Requirements:</span> </b></p>U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.<p><b>Security Clearance Type: </b></p>None/Not Required<p><b>Security Clearance Status: </b></p>Not Required<p style="text-align:inherit"></p><p style="text-align:inherit"></p><p>At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Join us and help shape the future of aerospace and defense.</p><p></p><p><b>What You Will Do: </b></p><p><u>Program Operations & Delivery (ELDP & DLDP)</u></p><ul><li>Own day-to-day operational execution of ELDP and DLDP learning and development activities in partnership with the Program Manager.</li><li>Support rotational assignment processes (where applicable): track rotations, coordinate with HR and business leaders, and maintain accurate participant records.</li><li>Manage and maintain calendar and key milestones for all learning and development activities for DLDP & ELDP</li><li>Coordinate logistics for DLDP & ELDP Recruiting efforts, including creating & maintaining interviewer lists, Zoom invites, day-of logistics, and participant follow up</li><li>Track and report regularly to Program Manager on off-placement status. For DLDP, manage calendar and logistics of off-placement list and interviews.</li><li>Learning Logistics & Vendor Management</li><li>Coordinate logistics for in-person and virtual sessions, including facilities, catering, travel guidance, materials management, and technology (Teams/Zoom, LMS, virtual classrooms), including up to 20% travel for onsite logistics.</li><li>Partner with external vendors and internal facilitators to manage contracts, session schedules, rosters, and evaluations.</li><li>Ensure all learning content, pre‑work, and post‑work are delivered on time and accessible to participants.</li></ul><p><br><u>Systems, Data, and Reporting</u></p><ul><li>Maintain accurate ELDP & DLDP participant data, including enrollment, completion status, rotations, and key milestones.</li><li>Develop and maintain dashboards and standard reports (alumni reporting, participation, completion, feedback, program health, and other key metrics) for HR, business leaders, and the Program Manager.</li><li>Analyze feedback and operational data to identify trends, risks, and opportunities for improvement.</li></ul><p><br><u>Stakeholder & Participant Support</u></p><ul><li>Serve as a primary operational contact for participants, people leaders, HR business partners, and rotation hosts.</li><li>Respond to queries about program logistics, eligibility, timelines, and requirements, escalating issues to the Program Manager as needed.</li><li>Support communications, including program announcements, onboarding materials, participant guides, and manager toolkits.</li><li>Process Excellence & Continuous Improvement</li><li>Document and maintain standard operating procedures (SOPs) for ELDP and DLDP operations.</li><li>Identify and implement process improvements to streamline operations, reduce manual work, and enhance participant experience.</li><li>Support harmonization and alignment efforts across RTX leadership development programs (e.g., shared templates, standardized metrics, common processes).</li><li>Contribute to pilot efforts and change management when program design, curriculum, or eligibility criteria evolve.</li></ul><p><br><b>Qualifications You Must Have:</b></p><ul><li>Bachelor’s degree in Human Resources, Business, Education, Engineering, Digital/IT, or related field.</li><li>Typically requires: A University Degree or equivalent experience and minimum 5 years prior relevant experience, or An Advanced Degree in a related field and minimum 3 years experience</li><li>​Experience managing complex logistics for multi‑session programs, events, or training initiatives.</li><li>High proficiency with Microsoft 365 (Excel, PowerPoint, Teams, SharePoint) and comfort working in HR/learning systems (e.g., LMS, survey platforms).</li><li>Strong organizational skills with demonstrated ability to manage multiple priorities and deadlines across stakeholders and time zones.</li><li>Excellent written and verbal communication skills and strong attention to detail.</li></ul><p><br><b>Qualifications We Prefer:</b></p><ul><li>Experience supporting leadership development programs in a matrixed organization.</li><li>Experience with data analysis and visualization tools (e.g., Power BI, Tableau) to create dashboards and insights.</li><li>Prior experience coordinating with external training vendors and internal facilitators.</li><li>Demonstrated ability to work effectively across functions (HR, business leaders, Talent Acquisition, Finance, IT).</li><li>Experience generating professional presentations that effectively communicate to multiple audiences, including senior and executive leaders.</li></ul><p><br><i><b>Learn More & Apply Now</b></i></p><p></p><p>Please ensure the role type defined below is appropriate for your needs before applying to this role. This position is classified as:</p><p><u><b>Remote:</b></u> Employees who are working in Remote roles will work primarily offsite (from home). If you live within a reasonable commute of an RTX site with other colleagues you interact with, your manager will discuss whether there is a degree of onsite presence associated with this role.</p><p></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p><i><b>As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.</b></i></p><p></p>The salary range for this role is 86,800 USD - 165,200 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.<p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p>Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a <span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">collective-bargaining</span> agreement.<p style="text-align:inherit"></p><p style="text-align:inherit"></p>Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a <span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">collective-bargaining</span> agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.<p style="text-align:inherit"></p><p style="text-align:inherit"></p>This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.<p style="text-align:inherit"></p><p style="text-align:inherit"></p>RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.<p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:left"><span class="emphasis-2"><i>RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.</i> </span></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:left"><b>Privacy Policy and Terms:</b></p><p style="text-align:left"><span>Click on this </span><a href="http://www.rtx.com/privacy/Job-Applicant-Privacy-Notice" target="_blank" rel="noopener noreferrer">link</a><span> to read the Policy and Terms</span></p>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...