About Us At Prenuvo, we are on a mission to flip the paradigm from reactive “sick-care” to proactive health care. Our award-winning whole body scan is fast (under 1 hour), safe (MRI has no ionizing radiation), and non-invasive (no contrast). Our unique integrated stack of optimized hardware, software, and increasingly AI, coupled with the patient-centric experience across our domestic and global clinics, have allowed us to lead the change against “we caught it too late again". The PACS Program Administrator is both an experienced technical operator and program owner, responsible for ensuring that Prenuvo’s imaging systems directly support radiologist performance, diagnostic quality, and patient care delivery. This role owns the operational integrity, optimization, and clinical alignment of PACS and associated imaging workflows across a distributed, multi-site environment. The PACS Administrator serves as the structured liaison between Radiology, Clinical Operations, and Clinical Engineering — ensuring that imaging systems are not only technically functional, but clinically optimized. This position resides in the Product & Tech function, with dotted-line governance in the Clinical organization because PACS configuration, workflow design, and data integrity directly impact diagnostic accuracy, report turnaround time, patient safety, and radiologist efficiency. Help reshape the world through proactive healthcare while working with cutting-edge technology and high performing teams with deep expertise - join us to make a difference in people’s lives! What You’ll Do - Clinical Workflow Ownership & Optimization - Serve as the primary PACS contact for radiologists and MRI technologists. - Configure and maintain worklists, hanging protocols, user roles, and image routing to optimize diagnostic workflows. - Translate radiologist workflow needs into actionable system configurations. - Continuously evaluate workflow performance and recommend enhancements that improve efficiency and quality. - Support onboarding of new radiologists, scanners, and imaging sites to ensure seamless clinical integration. - Imaging System Operations & Reliability - Oversee day-to-day PACS functionality to ensure high availability and uninterrupted clinical operations. - Monitor system performance, storage capacity, and latency to proactively prevent disruption. - Troubleshoot PACS, viewer, modality, and integration issues, coordinating with Clinical Engineering and IT as needed. - Partner on system upgrades, integrations, and testing to ensure clinical readiness prior to deployment. - Data Integrity & Image Governance - Remove duplicate studies and correct metadata discrepancies. - Merge prior Prenuvo exams and import outside imaging when requested. - Resolve patient alias discrepancies and incorrect registrations. - Edit manually registered entries when RIS integration fails. - Add and validate new imaging sequences as protocols evolve. - Audit image quality, data integrity, and workflow consistency across sites. - Clinical Quality, Compliance & Risk Mitigation - Support HIPAA compliance and role-based access controls. - Maintain downtime workflows and disaster recovery readiness. - Conduct regular audits aligned with clinical quality and regulatory standards. - Maintain documentation for system configurations, workflow logic, and escalation pathways. - Participate in validation testing of new imaging tools and workflow changes prior to clinical rollout. - Cross-Functional Leadership - Act as the translator between radiologists and engineering teams. - Ensure clinical requirements are clearly defined before technical implementation. - Provide PACS performance updates and insights during clinical operations meetings. - Maintain structured communication pathways for issue escalation and resolution. What You’ll Bring - 5+ years of experience as a PACS Administrator, Imaging Systems Analyst, or similar role - Direct experience supporting radiologists and advanced imaging workflows - Strong working knowledge of DICOM standards, image routing, and PACS architecture - Demonstrated ability to collaborate with engineering, IT, and product teams - Strong troubleshooting, documentation, and stakeholder management skills - Comfort operating in a fast-growing, multi-site healthcare organization - Ownership mindset with strong accountability to clinical outcomes Nice-to-have - Bachelor’s degree in Health Informatics, Information Systems, Healthcare, or equivalent experience - HL7, FHIR, CIIP, PARCA, and/or vendor-specific PACS certifications preferred Our Values First: we are Pioneers - Transforming healthcare requires divergent thinking, bias for action, disciplined experimentation, and consistent grit and determination to maintain momentum. This journey is as challenging as it is rewarding. Second: we are Platform-Builders - We’re always building foundations that allow us to achieve tomorrow more than we did today. We never lose sight of what’s ahead – in a mindset of ownership and duty to our mission. Above all: we are Patients - We could all be the next person who walks through our very doors, seeking clarity or peace of mind. We are proud of our impact on our patients’ lives, and we won’t stop till everyone can benefit from our work. What We Offer - An avenue to make a positive impact on people's lives and their health - We believe in preventative healthcare for everyone, including our team - Prenuvo provides free, whole-body scans to each team member - Growth opportunities are at the heart of our people journey, we’re doing big things with bright minds - there is no single path to success, it can be shaped along the way - Building strong relationships is at the core of everything we do - our team gets together each week to connect, share, and socialize - Recognizing time away to restore is vital to our wellbeing - we have a flexible vacation policy and we will encourage you to use it - We now offer the Prenuvo’s Commuter Benefits Plan to help cover your transit and parking costs. Whether you ride, drive, or park, we’ve got you covered—making your commute easier and more affordable! - Prenuvo offers eligible Canadian employees access to both RRSP and TFSA retirement savings plans, with immediate, optional enrollment and the flexibility to invest and save for the future on your own terms. While Prenuvo provides access to these plans, the company does not currently offer matching contributions. - We offer a comprehensive benefits package including health, dental, vision, including Mental Health coverage, to support you and your family - The base salary for this role ranges from $105,000 - $120,000 in local currency, depending upon experience and geographic location We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. As part of the hiring process, successful candidates will undergo a background check in compliance to applicable federal, provincial, and state rules. Please be advised that official communication from our recruitment team will only come from our authorized domain [prenuvo.com]. If you are contacted by a recruiter, please ensure their email address ends with @prenuvo.com. We do not use third-party recruitment services or any other email domains for hiring purposes. If you receive communication that you believe to be fraudulent, please report it immediately to jobs@prenuvo.com.