Operations Associate

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<span style="font-size:12pt;"><span style="font-family:'Times New Roman', serif;"><strong>Debt.com | Operations Associate </strong></span></span><br><br><span style="font-size:12pt;"><span style="font-family:'Times New Roman', serif;"><strong>Job Summary</strong></span></span><br><span style="font-size:12pt;"><span style="font-family:'Times New Roman', serif;">Debt.com is on a mission to help Americans solve their debt problems by providing information, tools, and resources to get out of debt, stay out of debt, and make smarter financial decisions.</span></span><br><br><span style="font-size:12pt;"><span style="font-family:'Times New Roman', serif;">The Operations Associate plays a key role in supporting the day-to-day execution of Debt.com’s operational and marketing workflows. This position helps manage campaign setup, lead routing, reporting, quality assurance, process improvement, and cross-functional coordination across departments including marketing, sales, technology, and account management. The ideal candidate is highly organized, detail-oriented, comfortable working with data, and able to help keep systems, campaigns, and internal processes running efficiently.</span></span><br><br><span style="font-size:12pt;"><span style="font-family:'Times New Roman', serif;">This is a strong opportunity for someone who wants to grow within a fast-paced environment and gain hands-on experience in operations, reporting, process improvement, and business execution.</span></span><br><br><span style="font-size:12pt;"><span style="font-family:'Times New Roman', serif;"><strong>Operations Associate</strong> <strong>Duties:</strong></span></span><ul><li style="margin-left:8px;"><span style="font-size:12pt;"><span style="font-family:'Times New Roman', serif;">Support the setup, testing, and ongoing maintenance of campaigns, lead routing, and distribution logic within company platforms and systems</span></span></li><li style="margin-left:8px;"><span style="font-size:12pt;"><span style="font-family:'Times New Roman', serif;">Assist with quality assurance testing to ensure calls, leads, and campaign workflows are routing accurately</span></span></li><li style="margin-left:8px;"><span style="font-size:12pt;"><span style="font-family:'Times New Roman', serif;">Monitor campaign and reporting performance and help identify issues, trends, and opportunities for improvement</span></span></li><li style="margin-left:8px;"><span style="font-size:12pt;"><span style="font-family:'Times New Roman', serif;">Troubleshoot reporting discrepancies and operational issues in partnership with internal teams</span></span></li><li style="margin-left:8px;"><span style="font-size:12pt;"><span style="font-family:'Times New Roman', serif;">Build, maintain, and distribute recurring weekly and monthly reports</span></span></li><li style="margin-left:8px;"><span style="font-size:12pt;"><span style="font-family:'Times New Roman', serif;">Use Excel to analyze data, organize information, track performance, and support reporting needs</span></span></li><li style="margin-left:8px;"><span style="font-size:12pt;"><span style="font-family:'Times New Roman', serif;">Help document, improve, and maintain operational processes and procedures across departments</span></span></li><li style="margin-left:8px;"><span style="font-size:12pt;"><span style="font-family:'Times New Roman', serif;">Work closely with marketing, sales, creative, technology, and account management teams to support business initiatives and resolve workflow issues</span></span></li><li style="margin-left:8px;"><span style="font-size:12pt;"><span style="font-family:'Times New Roman', serif;">Assist with launching new products, campaigns, and operational initiatives across the Debt.com brand</span></span></li><li style="margin-left:8px;"><span style="font-size:12pt;"><span style="font-family:'Times New Roman', serif;">Support employee onboarding and training on internal systems and operational processes</span></span></li><li style="margin-left:8px;"><span style="font-size:12pt;"><span style="font-family:'Times New Roman', serif;">Help keep projects, tasks, and deliverables organized to support team efficiency and execution</span></span></li><li style="margin-left:8px;"><span style="font-size:12pt;"><span style="font-family:'Times New Roman', serif;">Provide general operational support and take on additional projects as assigned by leadership</span></span></li><li style="margin-left:8px;"><span style="font-size:12pt;"><span style="font-family:'Times New Roman', serif;">Other tasks to be assigned as needed by the Operation Director</span></span></li></ul><br><span style="font-size:12pt;"><span style="font-family:'Times New Roman', serif;"><strong>Operations Associate</strong> <strong>Qualifications:</strong></span></span><ul><li style="margin-left:8px;"><span style="font-size:12pt;"><span style="font-family:'Times New Roman', serif;">Bachelor’s Degree in Marketing, Advertising, or Business or relevant equivalent experience</span></span></li><li style="margin-left:8px;"><span style="font-size:12pt;"><span style="font-family:'Times New Roman', serif;">Minimum of 1-3 years or more of relevant online marketing experience, preferably in financial products</span></span></li><li style="margin-left:8px;"><span style="font-size:12pt;"><span style="font-family:'Times New Roman', serif;">Proficient in Microsoft Office products.</span></span></li><li style="margin-left:8px;"><span style="font-size:12pt;"><span style="font-family:'Times New Roman', serif;">Knowledge of project management software: Jira a plus</span></span></li><li style="margin-left:8px;"><span style="font-size:12pt;"><span style="font-family:'Times New Roman', serif;">Experience working within an agile environment</span></span></li><li style="margin-left:8px;"><span style="font-size:12pt;"><span style="font-family:'Times New Roman', serif;">Proven ability to manage multiple tasks while working independently</span></span></li><li style="margin-left:8px;"><span style="font-size:12pt;"><span style="font-family:'Times New Roman', serif;">Experience with Affiliate marketing platforms such as CAKE, Zoho, or Retreiver a plus</span></span></li><li style="margin-left:8px;"><span style="font-size:12pt;"><span style="font-family:'Times New Roman', serif;">Self-starters with a dedication to personal accountability and strong attention to detail</span></span></li><li style="margin-left:8px;"><span style="font-size:12pt;"><span style="font-family:'Times New Roman', serif;">Working on projects with monthly or weekly product release cycles</span></span></li><li style="margin-left:8px;"><span style="font-size:12pt;"><span style="font-family:'Times New Roman', serif;">Focused, metrics driven, no barriers, entrepreneurial, startup attitude</span></span></li><li style="margin-left:8px;"><span style="font-size:12pt;"><span style="font-family:'Times New Roman', serif;">Ability to calibrate with cross-functional teams to bring a product from conception to market</span></span></li><li style="margin-left:8px;"><span style="font-size:12pt;"><span style="font-family:'Times New Roman', serif;">The ability to communicate, both written and verbal, with people at all levels of an organization</span></span></li><li style="margin-left:8px;"><span style="font-size:12pt;"><span style="font-family:'Times New Roman', serif;">Affiliate marketing and project management experience a plus</span></span></li><li style="margin-left:8px;"><span style="font-size:12pt;"><span style="font-family:'Times New Roman', serif;">Required experience: Digital Marketing: 1-3 years</span></span></li></ul><span style="font-size:12pt;"><span style="font-family:'Times New Roman', serif;"><strong>Operations Associate Keywords: </strong>Operations, Operations Coordinator, Product Coordinator, Marketing, Traffic Coordinator, Marketing Coordinator, Financial Services, Technical Operations Manager, Operations Associate, Operations Coordinator.</span></span><br><br>By submitting your interest in this position, you provide your written express consent and agree that VentureTech Solutions may contact you regarding employment opportunities using autodialing, text and pre-recorded messaging for convenience via telephone, mobile device (including SMS and MMS - charges may apply depending on your carrier, not by us, messaging frequency varies; text STOP to cancel), even if your telephone number is currently listed on any internal, corporate, state or federal Do-Not-Call list. VentureTech Solutions, LLC provides recruitment services for Debt.com.<br> 

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