Medical Billing Specialist - Virtual Assistant

May 2, 2026

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This is a remote position. Virtual Rockstar is hiring a full-time Medical Billing Specialist to support the billing operations of a fully remote pediatric therapy billing company. This is an opportunity to join a high-performing, fast-growing billing team that supports pediatric therapy practices nationwide. If you are experienced in full-cycle medical billing, thrive in a high-volume environment, and take pride in accuracy and ownership, this role is for you. <h2>About Our Client </h2> Our client is a fully remote pediatric billing company dedicated to delivering accurate, efficient, and high-quality revenue cycle management for therapy practices. Their team combines a collaborative, supportive culture with high expectations for performance and accountability. They are known for: <ul> <li>Strong attention to detail and billing accuracy </li> <li>A commitment to continuous improvement and growth </li> <li>Supporting both their clients and internal team members at a high level </li> </ul> This is a team of high-caliber professionals who take ownership of their work and are motivated to grow alongside the company. Responsibilities <h3>Full-Cycle Medical Billing </h3> <ul> <li>Manage the full billing cycle from claim submission through payment resolution </li> <li>Submit and track insurance claims using payer portals (UHC, BCBS, Availity, Waystar, etc.) </li> <li>Post insurance payments and adjustments accurately </li> <li>Investigate, follow up on, and resolve denied or unpaid claims </li> <li>Review and correct billing discrepancies efficiently </li> </ul> <h3>Claims Follow-Up & Performance </h3> <ul> <li>Manage high-volume claim follow-up workflows (goal: ~1,000 claims/week post-training) </li> <li>Ensure timely resolution of outstanding accounts </li> <li>Maintain accurate documentation of all billing activity </li> </ul> <h3>Insurance Verification & Authorization Support </h3> <ul> <li>Verify patient insurance eligibility and benefits </li> <li>Obtain and track prior authorizations </li> <li>Update patient records with accurate insurance information </li> <li>Communicate with payers to clarify coverage and resolve issues </li> </ul> <h3>Administrative & Patient Support </h3> <ul> <li>Respond to billing-related inquiries via email and phone </li> <li>Maintain and update electronic medical records </li> <li>Support internal documentation and workflow tracking </li> </ul> <h2>Tools & Systems </h2> <ul> <li>Raintree EMR </li> <li>Payer portals (UHC, BCBS, Availity, Waystar, etc.) </li> <li>Google Workspace (Chat, Meet, Gmail, Voice) </li> </ul> <h3>Requirements</h3> <ul> <li>2+ years of experience in medical billing or revenue cycle management </li> <li>Strong experience with full-cycle billing (claims, posting, denials, follow-up) </li> <li>Familiarity with insurance verification and prior authorization workflows </li> <li>Experience navigating multiple payer portals </li> <li>Excellent written and verbal English communication skills </li> <li>Highly organized with strong attention to detail </li> <li>Self-starter who can work independently in a remote environment </li> </ul> <h2>Nice to Have </h2> <ul> <li>Experience with ABA therapy billing </li> <li>Experience supporting pediatric therapy practices </li> </ul> <h2>What We’re Looking For </h2> <ul> <li>High-performance mindset — you take ownership and follow through </li> <li>Assertive and proactive — you don’t wait to be told what to do </li> <li>Eager to learn and grow within a fast-paced team </li> <li>Comfortable with accountability and productivity expectations </li> <li>Strong attention to detail with a commitment to accuracy </li> <li>Commitment to consistent communication with client and team </li> </ul> <h3>Benefits</h3> <ul> <li>Competitive salary commensurate with experience. </li> <li>Opportunities for professional development and growth. </li> <li>Work in a dynamic and supportive team environment. </li> <li>Make a meaningful impact by helping to build and strengthen families across the globe. </li> </ul>

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