Manager, Franchise Operations - California

Other Jobs To Apply

No other job posts for this day.

<span class="jobdescription"><p>Wyndham Hotels & Resorts is now seeking a Manager, Franchise Operations - California to join our team at the Remote in the United States location in Remote, Remote.</p><div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px"><b>Why Wyndham?</b></h2> </div><div><p>By joining Wyndham Hotels & Resorts, you will play an integral role in our mission to make hotel travel possible for all. You’ll be part of the largest hotel franchise company in the world, where we strive to deliver the best value to our owners and guests. Most importantly, you’ll be entrusted to live our unique Count on Me culture, set by our core values of integrity, accountability, inclusive, caring and fun. At Wyndham, we provide all team members the opportunity to grow through best-in-class training and career development, leadership training, mentorship opportunities and educational support.  Supporting our team members is a top priority, which is why we offer competitive compensation and benefits, vacation, team member appreciation days, workplace flexibility and much more.  At Wyndham Hotels & Resorts, we value and embrace a culture of diversity, equity and inclusion that supports team members of all backgrounds and experiences. We can’t wait to welcome you!</p> </div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px"><b>The Role</b></h2> </div><div><p>Manager of Franchise Operations supports the overall mission of the Franchise Operations team by nurturing relationships with owners by understanding their individual goals and needs while recognizing every hotels in unique. The MFO optimizes owners’ performance by delivering innovative solutions and relevant resources using our experience and network across the organization. </p> </div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px"><b>What you'll do</b></h2> </div><div><ul> <li>Compel owner involvement to achieve performance goals and drive franchisee satisfaction by embracing an Owner First mindset that directly aligns with our Count on Me service culture values: Being Responsive, Being Respectful and Delivering a Great Experience</li> <li>Develop trusted relationships with external customers in order to educate, motivate and influence adoption of tools and resources to elevate performance.</li> <li>Execute Wyndham Hotels and Resorts initiatives, projects and related tasks. </li> <li>Execute a Portfolio Management strategy that improves overall performance through consistent communication, contact and touchpoints with hotels and owners.</li> <li>Analyze data to develop and execute strategies to expand revenue generation opportunities, drive growth and performance while improving quality performance and increasing customer satisfaction with each hotel. </li> <li>Drive NRG through retention and development opportunities.</li> <li>Collaborate with internal stakeholders </li> <li>Provide accountability to the organization through documentation, follow up and system reporting. </li> <li>Achieve annual service, performance and KPI goals in order to impact WHR profitability.</li> <li>Take ownership of personal and professional development.</li> <li>Project a positive image and promote the value of Wyndham Hotels & Resorts</li> <li>Respond to one off requests from the business that are property specific within in indicated SLA </li> </ul> </div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px"><b>You'll be successful if you have</b></h2> </div><div><ul> <li>Position entails exposure to interior and exterior hotel property environments inclusive of the multilevel properties, inclement weather (i.e. stairs, onsite restaurants, pool and exercise facilities, etc.) </li> <li>Seamless continuation of work while traveling on company business (i.e. conduct work using mobile devices, from hotels, while at trade shows, and/or across varying time zones when necessary) </li> <li>90% travel with flexible work schedule </li> <li>Work under pressure with extended hours/days when required, in order to meet deadlines</li> <li>This position requires the ability to stand and be on your feet for approximately 50% of the day </li> <li>This position requires the ability to sit and drive long distances for approximately 75% of the week </li> <li>Qualified candidates must be able to lift a minimum of 10 lbs. </li> <li>This position requires the ability to bend, twist, squat, push/pull while inspecting properties </li> </ul> </div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px"><b>Required Qualifications/Experience</b></h2> </div><div><ul> <li>2 to 4 years of progressive experience in a hotel or a related field required, preferably, property and corporate management experience. </li> <li>4 year college degree (Preferred) </li> <li>Multi-property experience</li> <li> Industry certifications (Preferred)</li> <li>Proficient in Microsoft Suite (i.e. Office, Word, PowerPoint, Excel etc.)</li> </ul> </div></div></div><p><strong>Company Overview</strong></p> <p>Wyndham Hotels & Resorts is the world’s largest hotel franchising company by the number of properties with approximately 9,200 hotels across over 95 countries on six continents. Through our network of approximately 872,000 rooms appealing to the everyday traveler, Wyndham commands a leading presence in the hospitality industry. Headquartered in Parsippany, N.J. with offices around the world in London, Shanghai, Buenos Aires, Dubai and more, Wyndham employs more than 2,000 corporate team members worldwide who are dedicated to the Company’s mission of making hotel travel possible for all. Supporting thousands of franchisees and a growing global portfolio of 24 hotel brands—think household names like Wyndham, La Quinta, Ramada, Days Inn and Super 8—Wyndham team members are a widespread group of individuals with diverse interests and backgrounds. Our unique Count on Me culture, commitment to flexibility and core values of Integrity, Accountability, Inclusivity, Caring and Fun are just part of what continues to make Wyndham an award-winning best place to work.</p> <p>Wyndham Hotels & Resorts is an Equal Employment Opportunity Employer.</p> <p> </p> <p><strong>Job Location:</strong> Remote in the United States, Remote, Remote, Remote  00000<br><strong>Employment Status:</strong> Full-time</p> <p> </p> <p><strong>Compensation & Benefits</strong></p> <p>For U.S. based positions only, the expected pay range for this position is $90,000 - $100,000 annually.</p> <p> </p> <p>Wyndham Hotels & Resorts carefully considers a wide range of factors when determining compensation such as work location, background, experience, and performance. Compensation decisions are dependent on the facts and circumstances of each case.</p> <p> </p> <p>In addition to the base pay, this role is eligible to receive an incentive payment pursuant to the Franchised Development US Incentive Plan with a 15% annual target, subject to the terms of the Plan.</p> <p> </p> <p>Wyndham Hotels & Resorts is committed to attracting, motivating, and retaining talented team members who align with our company’s core values. We are proud to reward our full-time team members with comprehensive benefit programs and resources which include:</p> <ul> <li>Health insurance with HSA and FSA options</li> <li>Dental insurance</li> <li>Vision insurance</li> <li>Life/AD&D insurance</li> <li>Short- and Long-Term Disability coverage</li> <li>401(k) with generous company match</li> <li>Vacation time- Accrue 2.019 hours of paid vacation per week</li> <li>Paid holidays- 11 Core Scheduled Paid Holidays with potential additional paid days off as business operations and the calendar permit (e.g. in 2026, there is an additional 7 days of paid company closure).</li> <li>Paid sick leave accrued as state and local laws require</li> <li>Additional paid time off in the form of one volunteer day, bereavement time, as well as jury duty time.  </li> </ul> <p> </p> <p>Participation in any of the benefit plans and programs made available to team members is subject to satisfaction of eligibility requirements. More information can be found on <a href="https://careers.wyndhamhotels.com/content/Our-Benefits/?locale=en_US" target="_blank" rel="noopener">Our Benefits</a> Page.  Wyndham Hotels & Resorts reserves the right to amend or terminate any benefit plan or program at any time in accordance with applicable law.</p> <p> </p> <p>We are accepting applications for this position through 07/01/2026.</p> </span>

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...