IT Project Manager
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<p><span style="font-family: verdana, geneva, sans-serif; font-size: 14pt;"><strong data-olk-copy-source="MessageBody">We’re not just behavioral health people—we’re crisis people.</strong></span></p> <p> </p> <p><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;">Connections Health Solutions is a leading provider of immediate-access behavioral health crisis care. Our team combines medical and recovery-oriented treatment to stabilize individuals in crisis and connect them to community-based resources for ongoing recovery. </span></p> <p><span style="font-size: 12pt;"> </span></p> <p><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;">Founded by emergency room psychiatrists Dr. Chris Carson and Dr. Robert Williamson, our model is physician-led and data-driven, drawing upon more than 15 years of crisis care expertise. Recognized by SAMHSA and the National Council for Mental Wellbeing as a national best practice, we’ve delivered invaluable treatment to hundreds of thousands of individuals facing crises. Our commitment remains consistent, to improve access, inspire hope, and provide the right support. </span></p> <p><span style="font-size: 12pt;"> </span></p> <p><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;">Our values shape our decisions, define our culture, and foster continuous learning and growth. </span></p> <p><span style="font-size: 12pt;"> </span></p> <p><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;">We accept people as they are, creating safe spaces where they feel valued and respected. We inspire hope by walking with people side-by-side, showing them grace and compassion. We act with intention, holding ourselves and each other accountable, and doing the right thing. We work as one team, trusting and supporting each other. We embrace change and innovation, striving to find better ways to fulfill our mission. </span></p> <p><span style="font-size: 12pt;"> </span></p> <p><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;">We are on a mission to change the face of behavioral health. Help us save lives and make a difference. </span></p> <p><span style="text-decoration: underline; font-size: 14pt;"><strong><span style="font-family: verdana, geneva, sans-serif;">What You'll Do:</span></strong></span></p> <p><span style="font-family: verdana, geneva, sans-serif;" data-olk-copy-source="MessageBody">The IT Project Manager is a newly created role designed to support the continued growth and expansion of a fast-growing, mission-driven behavioral health organization transforming crisis care across the country. As the organization continues to scale rapidly, this position will play a critical role in helping build and mature enterprise project delivery capabilities across Information Technology Services.</span></p> <p><span style="font-family: verdana, geneva, sans-serif;">Serving as a strategic partner to the VP of Information Technology Services, the IT Project Manager will help drive visibility, structure, and execution across a broad portfolio of technology and operational initiatives. This role provides the leadership team with the coordination and organizational support needed to successfully manage complex, multi-site programs in a dynamic healthcare environment. In addition to leading project delivery, the position functions as a trusted extension of IT leadership by supporting governance, executive communications, portfolio prioritization, and cross-functional alignment.</span></p> <p><span style="font-family: verdana, geneva, sans-serif;">The role spans a diverse and high-impact portfolio, including electronic health record (EHR) initiatives, clinical and operational systems, infrastructure modernization, cybersecurity and compliance efforts, data and analytics platforms, AI enablement, and enterprise-wide transformation projects. This individual will help establish scalable project management standards, processes, and governance practices as the IT organization continues to evolve and grow.</span></p> <p><span style="font-family: verdana, geneva, sans-serif;">The ideal candidate is energized by building from the ground up, thrives in fast-paced and evolving environments, and brings a strong balance of strategic thinking, operational execution, and relationship management. This is a unique opportunity to help shape the future of IT project delivery within an innovative healthcare organization focused on improving access to behavioral health crisis care nationwide.</span></p> <p> </p> <p><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><strong><span data-contrast="auto">Executive Partnership & Governance</span></strong><span data-contrast="auto"> </span><span data-ccp-props="{" 201341983":0,"335559739":0,"335559740":240}"=""> </span></span></p> <ul> <li style="font-family: verdana, geneva, sans-serif; font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="11" data-list-defn-props="{" 335552541":1,"335559685":720,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridmultilevel"}"="" data-aria-posinset="1" data-aria-level="1"><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><span data-contrast="auto">Serve as the primary point of contact for project status across all assigned initiatives </span><span data-ccp-props="{" 201341983":0,"335559739":0,"335559740":240}"=""> </span></span></li> </ul> <ul> <li style="font-family: verdana, geneva, sans-serif; font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="11" data-list-defn-props="{" 335552541":1,"335559685":720,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridmultilevel"}"="" data-aria-posinset="2" data-aria-level="1"><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><span data-contrast="auto">Serve as the primary IT point of contact for the Director of Operations, maintaining a close partnership to ensure resource allocations, timelines, and delivery status across the enterprise initiative portfolio remain current and aligned</span><span data-ccp-props="{" 201341983":0,"335559739":0,"335559740":240}"=""> </span></span></li> </ul> <ul> <li style="font-family: verdana, geneva, sans-serif; font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="11" data-list-defn-props="{" 335552541":1,"335559685":720,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridmultilevel"}"="" data-aria-posinset="3" data-aria-level="1"><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><span data-contrast="auto">Facilitate steering committee meetings, working sessions, and cross-functional project reviews </span><span data-ccp-props="{" 201341983":0,"335559739":0,"335559740":240}"=""> </span></span></li> </ul> <ul> <li style="font-family: verdana, geneva, sans-serif; font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="11" data-list-defn-props="{" 335552541":1,"335559685":720,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridmultilevel"}"="" data-aria-posinset="4" data-aria-level="1"><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><span data-contrast="auto">Escalate risks and blockers with clear mitigation options; keep leadership informed without surprises </span><span data-ccp-props="{" 201341983":0,"335559739":0,"335559740":240}"=""> </span></span></li> </ul> <ul> <li style="font-family: verdana, geneva, sans-serif; font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="11" data-list-defn-props="{" 335552541":1,"335559685":720,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridmultilevel"}"="" data-aria-posinset="5" data-aria-level="1"><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><span data-contrast="auto">Support IT leadership in preparing IT Governance Committee materials, executive status updates, and board-level reporting </span><span data-ccp-props="{" 201341983":0,"335559739":0,"335559740":240}"=""> </span></span></li> </ul> <ul> <li style="font-family: verdana, geneva, sans-serif; font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="11" data-list-defn-props="{" 335552541":1,"335559685":720,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridmultilevel"}"="" data-aria-posinset="6" data-aria-level="1"><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><span data-contrast="auto">Maintain portfolio-level visibility across all active IT initiatives; surface conflicts, dependencies, and capacity issues proactively </span><span data-ccp-props="{" 201341983":0,"335559739":0,"335559740":240}"=""> </span></span></li> </ul> <ul> <li style="font-family: verdana, geneva, sans-serif; font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="11" data-list-defn-props="{" 335552541":1,"335559685":720,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridmultilevel"}"="" data-aria-posinset="7" data-aria-level="1"><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><span data-contrast="auto">Act as a coordination point between IT and senior organizational leadership on strategic initiative progress</span><span data-ccp-props="{" 201341983":0,"335559739":0,"335559740":240}"=""> </span></span></li> </ul> <p><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><strong><span data-contrast="auto">Portfolio Delivery</span></strong><span data-contrast="auto"> </span><span data-ccp-props="{" 201341983":0,"335559739":0,"335559740":240}"=""> </span></span></p> <ul> <li style="font-family: verdana, geneva, sans-serif; font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="11" data-list-defn-props="{" 335552541":1,"335559685":720,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridmultilevel"}"="" data-aria-posinset="8" data-aria-level="1"><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><span data-contrast="auto">Own end-to-end project delivery across the full IT portfolio: EHR and clinical systems, infrastructure, security and compliance, and data initiatives </span><span data-ccp-props="{" 201341983":0,"335559739":0,"335559740":240}"=""> </span></span></li> </ul> <ul> <li style="font-family: verdana, geneva, sans-serif; font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="11" data-list-defn-props="{" 335552541":1,"335559685":720,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridmultilevel"}"="" data-aria-posinset="9" data-aria-level="1"><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><span data-contrast="auto">Lead projects from initiation through closure, applying waterfall, agile, or hybrid methodology as project needs dictate </span><span data-ccp-props="{" 201341983":0,"335559739":0,"335559740":240}"=""> </span></span></li> </ul> <ul> <li style="font-family: verdana, geneva, sans-serif; font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="11" data-list-defn-props="{" 335552541":1,"335559685":720,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridmultilevel"}"="" data-aria-posinset="10" data-aria-level="1"><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><span data-contrast="auto">Develop and maintain charters, schedules, resource plans, and status reports; manage scope, budget, risks, and issues across concurrent initiatives </span><span data-ccp-props="{" 201341983":0,"335559739":0,"335559740":240}"=""> </span></span></li> </ul> <ul> <li style="font-family: verdana, geneva, sans-serif; font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="11" data-list-defn-props="{" 335552541":1,"335559685":720,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridmultilevel"}"="" data-aria-posinset="11" data-aria-level="1"><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><span data-contrast="auto">Serve as technical PM for EHR implementations, upgrades, integrations, and adjacent clinical system deployments </span><span data-ccp-props="{" 201341983":0,"335559739":0,"335559740":240}"=""> </span></span></li> </ul> <ul> <li style="font-family: verdana, geneva, sans-serif; font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="11" data-list-defn-props="{" 335552541":1,"335559685":720,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridmultilevel"}"="" data-aria-posinset="12" data-aria-level="1"><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><span data-contrast="auto">Coordinate across IT, Clinical Operations, and business stakeholders to align on requirements, timelines, and go-live readiness; facilitate change management in partnership with operational leads </span><span data-ccp-props="{" 201341983":0,"335559739":0,"335559740":240}"=""> </span></span></li> </ul> <ul> <li style="font-family: verdana, geneva, sans-serif; font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="11" data-list-defn-props="{" 335552541":1,"335559685":720,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridmultilevel"}"="" data-aria-posinset="13" data-aria-level="1"><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><span data-contrast="auto">Manage delivery coordination for security, infrastructure, and compliance initiatives — including HITRUST certification, AI enablement, and data infrastructure — in partnership with domain leads </span><span data-ccp-props="{" 201341983":0,"335559739":0,"335559740":240}"=""> </span></span></li> </ul> <ul> <li style="font-family: verdana, geneva, sans-serif; font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="11" data-list-defn-props="{" 335552541":1,"335559685":720,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridmultilevel"}"="" data-aria-posinset="14" data-aria-level="1"><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><span data-contrast="auto">Coordinate internal IT resources and third-party vendors to deliver against project commitments </span><span data-ccp-props="{" 201341983":0,"335559739":0,"335559740":240}"=""> </span></span></li> </ul> <p><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><strong><span data-contrast="auto">Process & Standards</span></strong><span data-contrast="auto"> </span><span data-ccp-props="{" 201341983":0,"335559739":0,"335559740":240}"=""> </span></span></p> <ul> <li style="font-family: verdana, geneva, sans-serif; font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="11" data-list-defn-props="{" 335552541":1,"335559685":720,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridmultilevel"}"="" data-aria-posinset="15" data-aria-level="1"><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><span data-contrast="auto">Establish and mature project management practices, templates, and documentation standards within the IT department </span><span data-ccp-props="{" 201341983":0,"335559739":0,"335559740":240}"=""> </span></span></li> </ul> <ul> <li style="font-family: verdana, geneva, sans-serif; font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="11" data-list-defn-props="{" 335552541":1,"335559685":720,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridmultilevel"}"="" data-aria-posinset="16" data-aria-level="1"><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><span data-contrast="auto">Contribute to the development of a repeatable project delivery model as the team scales </span><span data-ccp-props="{" 201341983":0,"335559739":0,"335559740":240}"=""> </span></span></li> </ul> <p><span style="font-size: 14pt;"><strong><span style="text-decoration: underline;"><span style="font-family: verdana, geneva, sans-serif;">What You'll Bring:</span></span></strong></span></p> <ul> <li style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;">5+ years of project management experience, with demonstrated delivery of IT projects</span></li> <li style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;">Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field</span></li> <li style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;">Proficiency with project management tools (e.g., MS Project, Smartsheet, Jira, or equivalent)</span></li> <li style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;">Strong written and verbal communication skills with the ability to translate technical concepts for non-technical stakeholders</span></li> <li style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;">Proven ability to manage multiple concurrent projects and competing priorities</span></li> <li style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><strong>The Company has a mandatory vaccination policy. All successful applicants must be fully vaccinated, including showing proper documentation, or otherwise be exempt pursuant to the Company’s exemption process prior to their start date as a condition of employment</strong></span></li> </ul> <p><span style="text-decoration: underline; font-size: 14pt;"><span style="font-family: verdana, geneva, sans-serif;"><strong>It would be great if you had:</strong></span></span></p> <ul> <li style="font-family: verdana, geneva, sans-serif; font-size: 12pt;">Experience in behavioral health, ambulatory care, or multi-site healthcare organizations</li> <li style="font-family: verdana, geneva, sans-serif; font-size: 12pt;">Project Management Professional (PMP) certification (current and active)</li> <li style="font-family: verdana, geneva, sans-serif; font-size: 12pt;">Agile Certified Practitioner (ACP)</li> <li style="font-family: verdana, geneva, sans-serif; font-size: 12pt;">Familiarity with HITRUST, HIPAA, or healthcare compliance frameworks</li> <li style="font-family: verdana, geneva, sans-serif; font-size: 12pt;">Experience working in or coordinating with remote, geographically distributed teams</li> </ul> <p><span style="text-decoration: underline; font-size: 14pt;"><span style="font-family: verdana, geneva, sans-serif;"><strong>What We Offer:</strong></span></span></p> <p><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;">Full-time only:</span></p> <ul> <li style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;">Employees (and their families) are offered comprehensive health insurance, including Medical, Dental, Vision, Accident, Critical Illness, and Hospital Indemnity</span></li> <li style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;">CHS pays for Basic Life, AD&D, Short and Long-Term Disability</span></li> <li style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;">Voluntary Life insurance option for employees and their families</span></li> <li style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;">Health Savings Accounts (with $1,000 to $2,000 employer contribution depending on plan)</span></li> <li style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;">Flexible Spending Accounts (health care and dependent care)</span></li> <li style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;">401k company match after 6 months (50% of deferrals up to 6% of compensation)</span></li> <li style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;">Generous PTO starting at 160 hours accrued annually and 12 recognized company holidays</span></li> <li style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;">Company‑paid parental leave available to eligible employees</span></li> </ul> <p><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;">All employees (Pool, Part-time and Full-time):</span></p> <ul> <li style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;">Employee Assistance Program to help with confidential emotional support, work life solutions, financial solutions, legal assistance, or online support</span></li> <li style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;">After 90 days, you are auto enrolled in the 401k Plan </span></li> </ul> <p> </p><div class="content-conclusion"><p></p> <h2><strong>EEO Statement</strong></h2> <p>Connections Health Solutions is an equal opportunity employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. We are committed to creating an inclusive and welcoming environment for all employees and applicants.</p> <p><span data-teams="true"> </span></p></div>