Position Summary:

The Pharmacy Technician Instructor is responsible for providing instructional support to ensure students meet the established learning objectives and supporting the growth and development of the program to comply with industry standards and the needs of the community, across all Penn Foster Group brands. The instructor will provide one-on-one instructional support to include responses to student’s inbound academic inquiries using distance education technologies, including phone, email, SMS text messaging, and portal messaging. The instructor will offer daily office hours for tutoring via an appointment scheduling tool and provide substantial feedback on practicum skills assessment forms. This will include the evaluation of the clinical lab skills completed by the student prior to externship. The instructor will participate in curriculum design, including development and revision, and support the creation of student resources including but not limited to weekly live and/or recorded webinars and learning resource materials. The instructor will utilize program learning outcomes to monitor student progress daily. The instructor will conduct outreach using distance education technologies to provide academic advising and support to ensure student learning and successful program completion. The instructor will participate in the externship experience. This will include the evaluation of clinical sites information, State BOP Tech/Trainee License, drug screen, and background check and answer questions regarding the clinical skills and supporting the externship preceptor and externship coordinator, if applicable.

Essential Job Functions:

• Provide data-driven interventions and outreach in the development of programming that meets changing industry needs.
• Review program and course-level outcomes data and surveys to determine students' needs; provide data-driven interventions/outreach as needed.
• Review, evaluate, and suggest program curricula changes and practices to assure compliance with professional standards, state-mandated guidelines, externship skills, requirements of business, industry, and higher education technologies, appointment scheduler, and feedback and evaluations on exams, assignments, and externship skills, conduct live or recorded webinars.
• Check email daily and respond to students’ inquiries within 24 hours, complete grading of submitted manually graded assignments within 5 business days.
• Provide academic support and advising to students to include but not limited to using distance education technologies, appointment scheduler, live and recorded webinars, and feedback and evaluations on exams, assignments, and externship skills.
• Participate in course design, development, and revision in partnership with the program director and instructional design team, development of programming that meets changing industry needs.
• Create videos and online lectures and incorporate new technology in courses.
• Develop ways to improve student retention based on review of persistence and progression data and provide recommendations and strategies for improvements.
• Maintain reporting information as required by the Pharmacy Technician Program Director.
• Participate within and support accreditation as needed.
• Perform other duties commensurate with the functions and level of the position, attend periodic meetings as required by program needs and called by the Pharmacy Technician Program Director.
• Complete faculty orientation, training for Student Community, Learning Management System, and electronic ticketing process, adhere to Faculty Handbook Policies and Procedures
• Complete 12 hours of Professional Development per year.

Knowledge, Skills, Abilities:

• Must be a certified pharmacy technician (CPhT) and adhere to state regulations and registration.
• Have a minimum of an Associate Degree
• A minimum of 3 years of work experience in a practice setting or area of expertise related to the area of Teaching.
• Classroom and/or online teaching experience preferred.

Working Conditions & Hiring Process

• U.S. Work Location Requirement: All employees must reside in and perform work within the United States. We do not support international remote work arrangements for this role.
• Travel Expectations: While this is a remote position, occasional travel may be required for team meetings, company events, conferences, summits, etc. Candidates must be willing and able to travel as needed.
• On-Camera Work Environment: We operate in a highly collaborative, remote, on-camera culture. Employees are expected to be on camera during meetings unless extenuating circumstances apply.
• Recorded Video Interviews: All video interviews conducted during the hiring process will be recorded to support internal hiring consistency and process improvement.
• Background Checks: Employment with Penn Foster Group is contingent upon successfully completing applicable pre-employment screening requirements, which may include verification of employment history, education, and criminal background, where permitted by law.
• Identity Verification (Form I-9): As part of our onboarding process, all hires must complete employment eligibility verification in compliance with federal law. This includes remote Form I-9 verification, which may require an in-person identity verification step with an authorized representative.

About Us: At Penn Foster Group, we are transforming online learning to help learners by bringing together Penn Foster, CareerStep, Ashworth College, James Madison High School, the New York Institute of Photography, the New York Institute of Art and Design, and other education platforms. Together, we create an accelerated path to greater economic mobility through real-world skills and knowledge that enable learners to achieve long-term success in the workplaces of the future. Our history dates back to 1890 when our founder, Thomas Foster, pioneered distance education by offering training by mail for coal miners to get the necessary skills for safer jobs. Today, with the partners who use our education and training programs, we continue that mission of providing accessible training and education for in-demand skills and are building a workforce that’s prepared for the future job market. Equal Employment Opportunity: We strive toward Diversity, Equity, and Inclusion at Penn Foster Group by intentionally building teams that are diverse – in identities, lived experiences, and ideas to create a culture where people feel connected to each other and have a sense of belonging. We value diversity, equity, and inclusion because it is the foundation that enables us to achieve what we set out to do as an organization – from maximizing the number of learners who can reach their goals while giving them the kinds of experiences we want them to have, to becoming the type of company we want to work in. What We Offer: We offer a robust benefits package that includes medical, dental, vision, flexible spending, generous paid time off, sponsored volunteer opportunities, a 401K with a company match, plus free access to all of our online programs.