Fee Unit Supervisor

Other Jobs To Apply

Job Title:                      Fee Unit Supervisor
Grade:                          20 Non-Union (FSLA Exempt)
Salary Range:               $85,754
Reports to:                   Director of Finance & Director of Cashiering
Location:                     2650 S. California Ave – Lower Level
                                    Chicago, IL 60608

The Fee Unit Supervisor is responsible for overseeing a team of Cashiers and the daily operations ensuring that all payments received are accurately recorded in accordance to departmental policies and procedures. This position will serve as the bridge between the day-to-day transaction processing and high-level financial reporting.

ESSENTIAL DUTIES:

  1. Manage a team of Fee Unit Cashiers, provide training, support, mentorship, including setting performance goals, conducting regular appraisals and recommending corrective action when necessary.
  2. Ensure staff’s adherence to established Departmental and Fee Unit policies and procedures and provide suggestions on ways to improve processes within the Unit.
  3. Oversee all financial transactions, ensuring accuracy and security of all funds, and adhere to established financial policies and procedures.
  4. Responsible for daily deposit balancing to the case management system; review and verify daily balancing reports and bank deposits.
  5. Oversee the disbursement process, including the preparation and processing of checks to victims, client refunds and monthly ACH transfer of funds. Ensure all checks are accurately printed, recorded, addressed correctly, and mailed out in accordance to the schedule.
  6. Ensure staff consistently conduct research, follow-up and resolve all intake and case-related errors and inquiries from victims, department personnel, court officers, State’s Attorneys and the Clerk’s Office to resolution utilizing all available resources (CMS, Odyssey Portal, Clear, usps.com, online searches, etc).
  7. Oversee and monitor the shared Fee Unit email account and ensure all emails received are acknowledged, responded to and followed through to resolution.
  8. Monitor the online bank account for daily exceptions, returned checks and other bank discrepancies and escalate to management when needed. 
  9. Assist with reconciling monthly bank statements, outstanding checks and payment reconciliation reports.
  10. Assist with preparing and reconciling mid-year and fiscal year-end fiduciary activities reports and escheatment of funds to the State of Illinois. 
  11. Ensure all court ordered fees are correctly recorded, any modifications applied, and adjustments are processed within established Fee Unit procedures and timelines.  
  12. Maintain accuracy records and control reports.
  13. Complete all required training, staff seminars and meetings as required.
  14. Perform all other duties as assigned to ensure that every Fee Unit office function is completed daily. 


JOB REQUIREMENTS
  • Bachelor’s degree from an accredited college or university in Accounting, Finance or a related field is preferred but not required.
  • Possess 3-5 years’ experience in accounts receivable or collections, with at least 2 years in a supervisory capacity, is preferred but not required.
  • Advanced proficiency in Microsoft Excel (e.g., VLOOKUPs, Pivot Tables, etc.).
  • Ability to exhibit composure, patience, and confidence when facing difficult situations.
  • Expertise with various types of accounting software platforms.
  • Excellent verbal and written communication skills.
  • Highly skilled and proficient at verifying financial or transactional data.
  • Spanish speaking applicants will be given preference.
  • Establish residency in the State of Illinois within 90 days of hire.

The duties listed are not set forth for the purpose of limiting the assignment of work. They are not to be construed as a complete list of the duties to be performed under the job title or those to be performed temporarily outside an employee’s normal line of work.

WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
  • On a continuous basis, sit at a desk for long periods of time in front of a computer screen.
  • Able to ambulate throughout the office.
  • Intermittently twist to reach equipment or supplies surrounding desk.
  • Perform simple grasping and fine manipulation.
  • Strength to lift files weighing up to 20 pounds.
  • Use telephone and computer keyboard on a daily basis.

APPLICATION INSTRUCTIONS:
In addition to the application, qualified applicants should submit:
  • Cover Letter addressed to Chief Probation Officer Megan Volker, addressing work experience and the qualifications for this position.
  • Applicant’s current resume.

This position requires a pre-employment drug screening and criminal background check.  Applicants are advised that as a Drug Free Workplace, use of medical or recreational marijuana is prohibited and will disqualify a candidate from employment.

All offers of employment are contingent upon successful completion of all screening and Appointing Authority approval. 

Application materials should be submitted on or before 5:00 PM on April 17, 2026, via:
Please apply by filling out the application at our  Career Page.

THE CIRCUIT COURT OF COOK COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER.
 

THE CIRCUIT COURT OF COOK COUNTY- OFFICE OF THE CHIEF JUDGE and ADULT PROBATION DEPARTMENT IS AN EQUAL OPPORTUNITY EMPLOYER.

  1. Employee are required to establish and maintain residency with the State of Illinois within six(6) months of hire.
  2. The duties listed are not set forth for the purpose of limiting the assignment of work. They are not to be construed as a complete list of the duties to be performed under the job title or those to be performed temporarily outside an employee’s line of work.

Back to blog
Ads

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...