At arenaflex, we're revolutionizing the way we think about packaging and sustainability. As a leader in the e-commerce industry, we're committed to reducing packaging waste, minimizing air shipped, and introducing automated packing solutions in our North American networks. We're seeking a highly motivated and organized Operations Support Specialist to join our Mechatronics and Sustainable Packaging (MSP) Field team. This individual will play a critical role in assisting with project launches, testing and evaluating products/packaging, and ensuring compliance with safety standards. About arenaflex arenaflex is a global e-commerce leader that's changing the way people shop and live. We're committed to innovation, customer obsession, and operational excellence. Our Mechatronics and Sustainable Packaging team is at the forefront of this effort, working to reduce our environmental impact while improving the customer experience. Job Summary As an Operations Support Specialist, you'll work independently and as part of a team to assist with project launches, testing, and evaluation of products/packaging. You'll be responsible for maintaining and promoting safety standards, traveling to various fulfillment centers, and communicating with corporate and FC leadership. This is a remote position based anywhere in the continental United States, with up to 75% travel required. Key Responsibilities * Maintain and promote the fulfillment center safety standards * Travel to various NA FCs within a 5-hour flight range (up to 75% travel required) * Test and evaluate products/packaging for e-commerce shipping utilizing a simulated transit test method adhering to a specific test volume plan and quality expectation * Audit FC tests performed by associates throughout NA * Maintain data integrity with proper use of the testing portals * Effectively communicate with corporate and FC Leadership * Provide feedback to program managers and project leaders as necessary * Meet with manager on a bi-weekly basis to discuss performance and development * Manage multiple and varying tasks simultaneously * Support OB FC operations with communication and training related to pack compliance, SIOC hotkey, box suite optimization launches and adjustments, automation projects, and other operations engagements * Supports packaging launch activities in multiple FCs across the network * Monitors and, when necessary, deep dives FC process performance, providing feedback to corporate and operations leadership Basic Qualifications * Experience with Microsoft Office products and applications * 2 years experience with arenaflex fulfillment center operations * 1 year experience as a Process Assistant * Experience with either adjusting process configurations or performing Ship In Own Container testing Preferred Qualifications * Experience in any Singles Pack process * Experience with Package Item Evaluation tool * Knowledge of Amazon Robotics Sortable, Traditional Sortable Soft Lines, or Traditional Non Sortable packaging What We Offer * Competitive base pay ranging from $39,300/year in our lowest geographic market up to $84,100/year in our highest geographic market * Total compensation package, including equity, sign-on payments, and other forms of compensation * Full range of medical, financial, and/or other benefits * Opportunity to work with a dynamic and innovative team * Professional development and growth opportunities * Flexible work environment with up to 75% travel required Why Join arenaflex? * arenaflex is a leader in the e-commerce industry, committed to innovation and customer obsession * Our Mechatronics and Sustainable Packaging team is at the forefront of reducing packaging waste and improving the customer experience * We offer a dynamic and innovative work environment with opportunities for professional growth and development * Our total compensation package includes competitive pay, equity, and benefits How to Apply If you're a motivated and organized individual with experience in fulfillment center operations, we encourage you to apply for this exciting opportunity. Please submit your application via our internal or external career site. Equal Employment Opportunity arenaflex is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us. Relocation This position is remote and based anywhere in the continental United States. Relocation is not available for this role. Start Date The start date for this position is 8 May. Apply for this job