Benefits Representative (Remote) 06810

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<p><span style="font-size:16px;"><u><strong>Job Description</strong></u></span></p><p>If you are interested in working with an amazing team, with full training from the ground up, weekly pay, and flexible hours; with the ability to work from home, read below</p><p><span style="font-size:16px;"><u><strong>WE OFFER:</strong></u></span></p><ul><li>Weekly pay + possible weekly bonuses!</li><li>Energetic, positive, supportive team environment</li><li>Career growth and merit-based advancement system</li><li>Structured training and leadership program</li><li>Full training from the ground up - Previous experience preferred but not required</li><li>Company events and trips!</li></ul><p>Our ideal candidate is a person who is flexible, adaptable and trainable. A person that is looking for a long-term career fit and wants to get their foot in the door with a company to grow is important to us.</p><p><span style="font-size:16px;"><u><strong>YOUR RESPONSIBILITIES:</strong></u></span></p><ul><li>Provide excellent customer service through active listening and help keep both internal and customer-facing support documentation up-to-date.</li><li>Work with confidential customer information and treat it sensitively while actively providing recommendations for continuous product and process improvement.</li><li>Aim to resolve issues on the first call by being proactive and handle open customer issues and raise when appropriate to ensure timely follow-up and satisfactory resolution.</li><li>Handle and carefully respond to all customer inquiries</li><li>Assist existing clients through phone and/or in person about account management, billing issues, content and basic product application while building scalable customer-facing resources for common questions and issues.</li></ul><p>If you feel that you would be a great fit for our company and team, APPLY NOW! We will set you up with an interview at the soonest available date.</p><p>WE WILL EMAIL YOU BACK PROMPTLY, SO PLEASE CHECK YOUR EMAILS FOR A RESPONSE.</p><p><em>We are currently placed on the Forbes list as the 24th happiest company to work for in America and 2nd in overall customer service due to our culture, ethics, and career opportunities.</em></p><p><strong><em>We are proud to be an equal opportunity workplace!</em></strong></p><p><em>Our reps average yearly income is between</em> <em>$62k-$80k</em><em>, with an average of $25k increase per year after. We highly value work ethic and a team player mentality, as we all work together to succeed. Our longstanding parent company is Globe Life.</em></p><p><span style="font-size:16px;"><u><strong>Company Description</strong></u></span></p><p>The McQuade Agency is a subsidiary of Globe Life which is Fortune list 593 traded on the NYSE under (GL). We are in all 50 states, Canada, New Zealand, Ireland, and the United Kingdom and is the official insurance company of the Dallas Cowboys and the Texas Rangers! Globe Life has maintained an A+ superior rating from AM Best Company for over 20 years, and have a gold star rating with the BBB. We are also the 24th happiest workplace in America according to Forbes magazine. We are currently the #1 agency in our market internationally. Globe Life was founded in 1900 and provides supplemental benefits to unions, credit unions and associations. Our company has a well-established marketing plan, a strong niche market (20,000+ groups worldwide), and a product highly valued by customers (5 million+ worldwide).</p><ul><li>Forbes Top 25 Happiest Companies to work for in America</li><li>Fortune 500 Company</li><li>Has served working families and been in business since 1951</li><li>Has been respected and appreciated by more than 20,000 different groups, representing members of labor unions, credit unions, associations, fraternal organizations, sporting groups, licensed professionals, and nonprofit organizations</li></ul>*** Remote, paid training, no cold calling, flexible schedule, high income potential, and career growth opportunities Stanford CT 06902.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...