Associate, Marketing Solutions - Remote

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<p style="text-align:inherit"></p><p style="text-align:left">Job Title:</p>Associate, Marketing Solutions - Remote<p style="text-align:inherit"></p><p style="text-align:left">Job Description</p>The Marketing Associate is the primary contact with customers within an assigned region/zone. Perform marketing, sales and consulting functions via telephone and computer to develop, implement, maintain and enhance assigned Dealer marketing and customer attainment and retention goals<div><p>We're Concentrix. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.</p><p>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.</p></div><div><p></p><p>Join us and be part of this journey towards greater opportunities and brighter futures.</p><p></p><p><b>Your qualifications </b></p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.</p><p></p><p>Concentrix is a great match if you:</p></div><div><ul><li>Build strong sales and consultative relationships with assigned dealer base through an in-depth program knowledge, a pleasant demeanor and a positive attitude. </li><li>Educate and inform dealer base on current program offerings and services, encourage enrollment, offer consultation regarding current dealer product/service selections and assist dealers with achieving marketing goals. </li><li>Create, update and maintain marketing plans for individual dealers in order to minimize risk and maximize performance.  Present Marketing plans, trends, and additional suggestions to client/dealers.</li><li>Review changes to the marketplace and industry and assist dealer base in adjusting marketing plans.</li><li>Maintain detailed documentation of dealer communications, including customer service opportunities and complaints, in the Contact Manager system. </li><li>Edit and proof dealer communications.</li><li>Maintain accurate dealer information, data, pricing, list maintenance, customer maintenance<b>.</b></li><li>Maintain calendars and timelines for assigned marketing initiatives.</li><li>Promote customer acquisition, retention and response while improving brand awareness and return on investment for client.</li><li>Assist in the creation and development of processes and procedures.</li><li>Produce periodic reports and recommendations regarding performance status of dealer base. </li><li>Implement quality control process for marketing materials, dealer selections and dealer originated copy.</li><li>Assist in the resolution of data issues.</li><li>Travel may be required.</li><li>Other duties as assigned.</li></ul><p></p><p><b>What’s in it for you</b></p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.</p><p></p><p><b>Power the best version of you!</b></p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.</p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”</p><p></p><p><b>Concentrix is an equal opportunity employer </b></p><p><i>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.</i></p><p></p><p>The base salary range for this position is $19 - $22 USD hourly (pay rate will not be below applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.</p><p></p><p>The deadline to apply for this position is June 5, 2026.</p><p></p><p><b>Physical and Mental Requirements<br> </b><br>The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature.</p><p></p><p><b>Equal Employment Opportunity</b><br> </p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.</p><p></p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:</p><ul><li><a href="https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf" target="_blank" rel="noopener noreferrer">English</a></li><li><a href="https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRightsSp6.12.pdf" target="_blank" rel="noopener noreferrer">Spanish</a></li></ul><p></p><p><b>Accommodation</b><br> </p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href="mailto:app.acco@concentrix.com" target="_blank" rel="noopener noreferrer"><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">app.acco@concentrix.com</span></a>.  All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.</p><p></p><p><b>Artificial Intelligence</b><br> </p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.</p><p></p><p><b>Work Authorization</b></p><p></p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.  </p><p></p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click </b><a href="https://jobs.concentrix.com/north-america-equal-employment-opportunity-information/" target="_blank" rel="noopener noreferrer"><b>HERE</b></a><b>. </b></p></div><p style="text-align:inherit"></p><p style="text-align:left">Location:</p>USA, OH, Work-at-Home<p style="text-align:inherit"></p><p style="text-align:left">Language Requirements:</p><p style="text-align:inherit"></p><p style="text-align:left">Time Type:</p>Full time2026-04-13<p></p><p><br><b>Physical and Mental Requirements:<br> <br></b>The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature.</p><p><b> </b></p><p><b>Equal Employment Opportunity:<br><br></b></p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.</p><p> </p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:</p><p><span style="color:#007380"><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">·    </span></span><a href="https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf" target="_blank" rel="noopener noreferrer"><span style="color:#0000ff"><u>English</u></span></a><span style="color:#007380">   </span></p><p><span style="color:#007380">·   </span><a href="https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRightsSp6.12.pdf" target="_blank" rel="noopener noreferrer"><span style="color:#0000ff"><u>Spanish</u></span></a><span style="color:#007380"> </span></p><p></p><p><b>Accommodation:<br><br></b></p><p><span style="color:#000000">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting </span><a href="mailto:app.acco@concentrix.com" target="_blank" rel="noopener noreferrer"><span style="color:#007380"><u><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">app.acco@concentrix.com</span></u></span></a><span style="color:#000000">.  All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.</span></p><p><span style="color:#ff0000"> </span></p><p><b>Artificial Intelligence:<br><br></b></p><p><span style="color:#000000">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.</span></p><p><span style="color:#000000"> </span></p><p><b>Work Authorization:</b></p><p> </p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style="color:#000000">Must reside in the United States or have a valid U.S. address for residence.  </span></p><p><span style="color:#000000"> </span></p><p></p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click </b><a href="https://jobs.concentrix.com/north-america-equal-employment-opportunity-information/" target="_blank" rel="noopener noreferrer"><span style="color:#0000ff"><b><u>HERE</u></b></span></a></p><p></p><p></p>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...