Posting Information
Department
Carolina Institute for DD-429401
Career Area
Administrative/Clerical Support
Is this an internal only recruitment?
No
Posting Open Date
04/30/2026
Application Deadline
05/07/2026
Position Type
Permanent Staff (SHRA)
Position Title
Admin Support Specialist - Advanced
Salary Grade Equivalent
NC10 / GN08
Working Title
Administrative Support Specialist - CIDD
Position Number
00009730
Vacancy ID
P020992
Full-time/Part-time Permanent/Time-Limited
Full-Time Permanent
If time-limited, estimated duration of appointment
Hours per week
40
Work Schedule
Monday – Friday, 8:00 am – 5:00 pm; other times as needed.
Work Location
CARRBORO, NC
Position Location
North Carolina, US
Hiring Range
$44,510 - $55,910
Pay Band Information To learn more about the pay band for this branch and role, please see the Career Banding rates spreadsheet.
Position Summary Information
Be a Tar Heel!
A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation’s top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.
One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.
University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC-Chapel Hill offers full-time employees a comprehensive benefits package, paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.
Primary Purpose of Organizational Unit
Our mission is to improve the health and well-being of North Carolinians and others whom we serve. We accomplish this by providing leadership and excellence in the interrelated areas of patient care, education and research.
Patient care: We promote health and provide superb clinical care while maintaining our strong tradition of reaching underserved populations and reducing health disparities across North Carolina and beyond.
Education: We prepare tomorrow’s healthcare professionals and biomedical researchers from all backgrounds by facilitating learning within innovative and integrated curricula and team-oriented interprofessional education to ensure a highly skilled workforce.
Research: We develop and support a rich array of outstanding health sciences research programs, centers and resources. We provide infrastructure and opportunities for collaboration among disciplines throughout and beyond our university to support outstanding research. We foster programs in the areas of basic, translational, mechanistic and population research.
Position Summary The Administrative Support Specialist position serves within the CIDD (Center for Intellectual and Developmental Disabilities) clinic, providing multifaceted support across critical areas such as front office operations, clinical activities, billing, and client relations. The position is responsible for billing and collection of client accounts within the guidelines of UNC Faculty Physicians to increase the administrative efficiency and fiscal productivity of the clinic. The employee will serve as the billing and collection administrator and contact patients, third party payers and insurance carriers for the purpose of obtaining pre-authorization, explaining charges and correcting erroneous charges.
The individual will manage administrative workflows and processes that ensure the smooth operation of the clinic. This includes overseeing clinic scheduling, patient check-in/check-out, insurance verification, and billing processes, as well as leading efforts to improve clinic efficiency and compliance with UNC, HIPAA, and insurance regulations.
This position involves independent judgment, identifying and resolving administrativ
